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Old 01-01-2010, 02:32 PM   #1 (permalink)
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Default Yet another WIFI no connection error.

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I obtained my BB 8320 from my son. He swapped it for an iPhone and I completely agree with his choice.

With this very BB he was able to Wi-Fi connect in the UK and I thought it would be easy to set up the BB in France.

I unblocked the phone, inserted my SFR SIM card and made and received calls then set about using the Wi-Fi.

I have read dozens of posts where BB users have been unable to connect and I now am a member of that group.

I have looked at probably 90% of the posts with no help. I have checked BB's FAQs, even less help.

I have the BB 8320, a Netgear WPN824 Wi-Fi router and a Freebox modem. (Free is my ISP)

I have disabled the TCP settings, they are now blank. I selected the default browser as Wi-Fi Hotspot. I changed the browser settings to Wi-Fi only mode. And turned on the Wi-Fi connection under the Manage Connections button.

The BB sees the network but cannot connect.

I have given my Netgear WPN824 router the (device) MAC address of my BB and am now in the throes of trying to understand why the error message xxx8220;Cannot get an IP addressxxx8221; appears.

From what I read no-one knows or is capable of resolving the problem. Is it the BB or is it the router or even the modem?

I was looking forward to using the BB but having spent three days trying all combinations I am about to give up and sell the BB or even give it away.

Unless someone knows what is wrong.

Last edited by henrybarnett : 01-01-2010 at 02:33 PM.
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Old 01-01-2010, 03:40 PM   #2 (permalink)
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reboot the router, if you haven't already.
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Old 01-02-2010, 05:03 AM   #3 (permalink)
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Thanks,

Done that on the Netgear router!

Also battery out BB,
And shut down and restarted Freebox (IsP) modem.

After much trying I got to "...could not associate BB with network" despite the BB being able to see the router. I then noticed that there were 2 MAC addresses given on the BB 1=AP and 1=Device. I had used the AP address - wrong one!

So I changed the MAC address to the correct one and I will presume that the BB and the router now get associated and the BB moves on gamely to the next hurdle. Now I get the "cannot assign IP address" error.

The routers QOS setting gives the BB Mac address priority.

I can access the control panel of the Freebox. I contacted Free(box) who said it is not the Freebox settings. (?) but I changed the channel to the same as the BB. idem.

I think it is now a router/modem problem and I do not see this covered in any forum despite that the problem crops up all the time!

I also have an HP media smart server which necessitates certain ports assigned to certain IP¨addresses on the Freebox but I doubt if this has anything to do with it.

This is all very disappointing as most devices Laptops, iPhones Wii's etc. do not need all these new setting tweeks.

Henry
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Old 01-02-2010, 07:07 AM   #4 (permalink)
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Are you using Static IP or DCHP on the router?
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Old 01-02-2010, 07:14 AM   #5 (permalink)
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DHCP is activated.
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Old 01-02-2010, 08:11 AM   #6 (permalink)
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Hmm, do you have other wireless devices connected at the time of trying to connect?
Just wondering if you have no other devices connected, whether it can then assign the IP.
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Old 01-02-2010, 08:53 AM   #7 (permalink)
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Nope. Nothing else connected Wifi. My PC and the laptop are connected via GPL.

I've checked the Netgear Forum (and several others) and the MAC addresses is listed as a device.

It's the non allocation of the IP address that is the problem (and the clue I think). The BB gets on to the network but something (or someone!) wont let the BB in.

Henry

Frankly I was looking forward to using the Blackberry but this experience reminds me of those byegone days when it was almost impossible to connect and the modern process was antiquated, the help lines no-help lines. Oh, sorry, Blackberry have kept it like that.

I rant....
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Old 01-02-2010, 09:41 AM   #8 (permalink)
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I had the same problem when I first had my BB, but rebooting the router worked and it was fine after that.
Cant think of anything else to try to be honest.
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Old 01-02-2010, 10:12 AM   #9 (permalink)
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Thanks for trying. Guess if a genius cant help I might as well sell it!

Henry
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Old 01-02-2010, 10:33 AM   #10 (permalink)
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lol im not a genius. just post alot.
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Old 01-02-2010, 10:40 AM   #11 (permalink)
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But it says Blackberry Genius under your name!

BTW love Chester.

Henry
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Old 01-02-2010, 10:55 AM   #12 (permalink)
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lol yes, because the more posts, the title changes. Its not picked by me.
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