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Old 01-08-2010, 08:11 AM   #1 (permalink)
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Cool Curve 8310. Mass Storage Mode Locked out ?

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I have a Blackberry Curve 8310. I installed an 8GB Media Card and successfully formated it. Unfortunately, when I plug into my PC and open Blackberry Media Sync, I keep getting the error: "Mass MEdia not enabled".

When I go into "Options", "Media Card" on Balckberry, Media Card Support is
"On", but Mass Storage Mode Support is "Off" with a little red lock next to it, and there is no toggle option to enable it.

Is this software driven ?
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Old 01-08-2010, 08:15 AM   #2 (permalink)
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Wirelessly posted (White and Nerdy)

Sounds like you got an IT policy on the device. Did you buy the device used? Is it a work device?
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Old 01-08-2010, 11:44 AM   #3 (permalink)
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Unhappy Work Device.

Thats my problem. Its my work BB.
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Old 01-10-2010, 05:03 AM   #4 (permalink)
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Default i think this works for ur prob

hai even i had same prob in my bb. some of the option in my bb had a small red lock and i could not change any more. but wen i used jl comender all went on right to me. try to use restore my bb option in dat. thnx.
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Old 01-11-2010, 09:45 AM   #5 (permalink)
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If you're on a BES, removing the IT policy is not recommended. The policy will be pushed back to the BB if removed.
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