BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 01-11-2010, 10:56 AM   #1 (permalink)
New Member
 
Join Date: Dec 2008
Model: STORM
PIN: N/A
Carrier: Vodafone
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default sync contacts urgently

Please Login to Remove!

I have a user with a blackberry from his old company. I just need to sync the contacts before wiping the handheld. The problem is that they must be some It policy that prevent me from doing so. The tutorial to remove IT policy seems to involve wiping the handheld. I can't do it that as a I can't even backup the contacts database. When I open the advanced backup section, the contacts database doesn't appear listed. Is there a way to sync this contacts, send them via email bluetooth ( 451 contacts) or remove the IT policy without deleting his contacts. By the way We don't have a BES server as we use only Windows mobile with active sync.

Many thanks for your help.
Offline  
Old 01-11-2010, 11:57 AM   #2 (permalink)
CrackBerry Addict
 
Andi's Avatar
 
Join Date: May 2005
Location: Chicago
Model: 9700
OS: 6.0.0.448
Carrier: T-Mobile
Posts: 549
Post Thanks: 0
Thanked 4 Times in 4 Posts
Default

On the blackberry is the address book set for Wireless Sync? If so it will not appear in desktop software as a database you can back up. Turn Wireless sync to no and try backup again
Offline  
Old 01-12-2010, 04:43 AM   #3 (permalink)
New Member
 
Join Date: Dec 2008
Model: STORM
PIN: N/A
Carrier: Vodafone
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Hi,

I already tried turning wireless sync off in the address book, but the database still don't appear available in desktop manager.

Last edited by eltidi : 01-12-2010 at 04:45 AM.
Offline  
Old 01-12-2010, 08:53 AM   #4 (permalink)
BlackBerry Mensa
 
takeshi's Avatar
 
Join Date: Jan 2005
Location: Houston
Model: 8310
Carrier: at&t
Posts: 7,741
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

...and you can't sync the contacts even with wireless sync turned off?
Offline  
Old 01-12-2010, 10:55 AM   #5 (permalink)
New Member
 
Join Date: Dec 2008
Model: STORM
PIN: N/A
Carrier: Vodafone
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

yes even with wireless sync turned off I still can't sync it.

The database isn't listed when I go to advanced backup.
Offline  
Old 01-19-2010, 06:27 AM   #6 (permalink)
New Member
 
Join Date: Dec 2008
Model: STORM
PIN: N/A
Carrier: Vodafone
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I haven't configured a bes but maybe there is an option that encrypt the data and don't allow the contacts to be synched outside the bes organization?
Offline  
Old 03-23-2010, 12:26 AM   #7 (permalink)
New Member
 
Join Date: Mar 2010
Model: 8330
PIN: N/A
Carrier: VERIZON
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by eltidi View Post
Hi,

I already tried turning wireless sync off in the address book, but the database still don't appear available in desktop manager.
how do i find wireless sync to check it is on or off
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Vintage DEC Digital M8639-YB RDRX Disk Controller Board 50-15649-01 E1 M8639
$125.0
Vintage DEC Digital M8639-YB RDRX Disk Controller Board 50-15649-01 E1 M8639  pictureVintage SIGNODE Crimping W14 Tool 17.5" long pat#1784123 dec9 1930 /N12167
$19.72
Vintage SIGNODE Crimping W14 Tool  17.5HSS 12PCS VALVE SEAT & FACE CUTTER 45DEC 30DEC 20DEC FOR VINTAGE CAR, BIKES,JEEP
$163.99
HSS 12PCS VALVE SEAT & FACE CUTTER 45DEC 30DEC 20DEC FOR VINTAGE CAR, BIKES,JEEP pictureHSS 21PCS VALVE SEAT & FACE CUTTER 45DEC 30DEC 20DEC - VINTAGE CAR,BIKES, JEEP
$222.99
HSS 21PCS VALVE SEAT & FACE CUTTER 45DEC 30DEC 20DEC - VINTAGE CAR,BIKES, JEEP pictureVintage Working Pelouze Model Y-5 Postal Scale Up To 7 Lb. Dec 31, 1975
$18.95
Vintage Working Pelouze Model Y-5 Postal Scale Up To  7 Lb. Dec 31, 1975   picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.