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Old 01-22-2010, 12:03 AM   #1 (permalink)
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Default Phone shutting down randomly

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Hello, this is my first post, I just bought a used 8310 from a bidding website, and the problem ive got is the phone is usable as long as not much is being done on it, but when you start using apps like fb, msn, bbm and others(not at once) somehow the phone shuts down itself without any warning, and it cant be turned on unless its plugged to electricity or battery is removed and replaced, only to be shut down in short time after its turned on, for it to be somehow usable for some time more it must be charged for a few. I checked the status option and its got plenty free space(24mb) ive spent countless hours researching for the same problem online, and many say its the OS, but ive downgraded it, then ugraded it, rebooted it, master rebooted it, done everything to it but technically nothing works(after OS upgrade it worked perfectly with apps for around 3 hours). Oh and i forgot to say battery compsuption seems quite high, after its done charging its at 100%, then use msn and fb for around and hour and goes down to 80% couple of shut downs and turn ons after its at 5%. So, anyone has an idea what the problem might be? I dont want to buy a new battery to later find out its the phone that its deffective, and if its deffective anyone had any luck repairing it? thanks for your help.
EDIT: forgot adding that while charging or plugged to the pc, the phone acts normal and will not turn itself off at all.

Last edited by LeBeau : 01-22-2010 at 12:06 AM.
Old 01-22-2010, 11:31 AM   #2 (permalink)
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Sounds like your solution is... a new battery
Old 01-22-2010, 11:35 AM   #3 (permalink)
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I would suggest a battery as well.

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Old 01-26-2010, 10:45 PM   #4 (permalink)
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Default Same Problem

I just had this same problem and it was getting on my nerves. I did research on the internet to see if I can pin point the problem and saw that a lot of people was going through it.

I got my problem solved...I went to the T-Mobile store and told them what was wrong and hat I thought was wrong with it. After reading numerous reports about the battery issue, I went out and bought a new battery. Now my Blackberry is working fine. What a relief. If I was you I will get a new battery. The only downfall to that is I had to pay $40 for a new battery.
Old 01-30-2010, 09:14 AM   #5 (permalink)
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Wirelessly posted (Lets Go Canes!)

I had a similiar problem with that device model. I pulled my media card and reformatted the card and problem solved.
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