BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 01-21-2010, 11:03 PM   #1 (permalink)
New Member
 
Join Date: Jan 2010
Model: 8310
PIN: N/A
Carrier: tigo
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Phone shutting down randomly

Please Login to Remove!

Hello, this is my first post, I just bought a used 8310 from a bidding website, and the problem ive got is the phone is usable as long as not much is being done on it, but when you start using apps like fb, msn, bbm and others(not at once) somehow the phone shuts down itself without any warning, and it cant be turned on unless its plugged to electricity or battery is removed and replaced, only to be shut down in short time after its turned on, for it to be somehow usable for some time more it must be charged for a few. I checked the status option and its got plenty free space(24mb) ive spent countless hours researching for the same problem online, and many say its the OS, but ive downgraded it, then ugraded it, rebooted it, master rebooted it, done everything to it but technically nothing works(after OS upgrade it worked perfectly with apps for around 3 hours). Oh and i forgot to say battery compsuption seems quite high, after its done charging its at 100%, then use msn and fb for around and hour and goes down to 80% couple of shut downs and turn ons after its at 5%. So, anyone has an idea what the problem might be? I dont want to buy a new battery to later find out its the phone that its deffective, and if its deffective anyone had any luck repairing it? thanks for your help.
EDIT: forgot adding that while charging or plugged to the pc, the phone acts normal and will not turn itself off at all.

Last edited by LeBeau : 01-21-2010 at 11:06 PM.
Offline  
Old 01-22-2010, 10:31 AM   #2 (permalink)
Thumbs Must Hurt
 
Join Date: Oct 2008
Location: Kingston, Jamaica
Model: 9700
OS: 6
Carrier: Digicel
Posts: 155
Post Thanks: 1
Thanked 2 Times in 2 Posts
Default

Sounds like your solution is... a new battery
Offline  
Old 01-22-2010, 10:35 AM   #3 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,071
Post Thanks: 139
Thanked 140 Times in 121 Posts
Default

I would suggest a battery as well.

Welcome to the forums.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Old 01-26-2010, 09:45 PM   #4 (permalink)
New Member
 
StillStanding2010's Avatar
 
Join Date: Jan 2010
Location: North Carolina
Model: 8320
OS: v4.5.0.81
PIN: 24236900
Carrier: T-Mobile
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Same Problem

I just had this same problem and it was getting on my nerves. I did research on the internet to see if I can pin point the problem and saw that a lot of people was going through it.

I got my problem solved...I went to the T-Mobile store and told them what was wrong and hat I thought was wrong with it. After reading numerous reports about the battery issue, I went out and bought a new battery. Now my Blackberry is working fine. What a relief. If I was you I will get a new battery. The only downfall to that is I had to pay $40 for a new battery.
Offline  
Old 01-30-2010, 08:14 AM   #5 (permalink)
BBF Moderator
 
akosnitzky's Avatar
 
Join Date: Jul 2005
Location: Southern Florida
Model: 9650
OS: 6.0.0.333
Carrier: Verizon BIS
Posts: 14,484
Post Thanks: 6
Thanked 7 Times in 7 Posts
Default

Wirelessly posted (Lets Go Canes!)

I had a similiar problem with that device model. I pulled my media card and reformatted the card and problem solved.
__________________
------
Follow @akosnitzky on Twitter

LET'S GO CANES!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.