BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 02-19-2010, 10:09 PM   #1 (permalink)
New Member
 
Join Date: Feb 2010
Model: 8300C
PIN: N/A
Carrier: T-mobile
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Need blank book service to be sent to Blackberry??

Please Login to Remove!

Hi, I have a problem I don't know how to solve. I've got a blackberry and with the Enterprise (corporate) plan because this was necessary to be able to receive my work email in the device. After some time, my company gave me a devide (paid by the company) so I decided to give my older blackberry device to my husband for his own use. We've never manage to get my older device to work to receive his emails. Now T-mobile claims that my company somehow as firewalls that prevent my husband's use of the blackberry, and that they have to send a blank service book to my previous blackberry device. Do you have any idea of what are is T-mobile talking about? How is that they cannot solve this issue themselves? Thanks for any info.
Offline  
Old 02-19-2010, 10:12 PM   #2 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,907
Post Thanks: 32
Thanked 459 Times in 395 Posts
Default

You need to Remove the IT Policy that is on the BlackBerry.

Look in BlackBerry FAQ - BlackBerryFAQ for the page on Removing an IT Policy.

It is NOT the service books.
Offline  
Old 02-20-2010, 02:09 PM   #3 (permalink)
New Member
 
Join Date: Feb 2010
Model: 8300C
PIN: N/A
Carrier: T-mobile
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Thanks!!

That was indeed the problem. I could not do it on my own. After spending hours with T-mobile, finally I was able to do it with BB assistance. Your response made me realize that they were indeed ABSOLUTELY wrong.
Thanks again!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

TEKTRONIX 7623A MAINFRAME OSCILLOSCOPE 100MHz WITH PLUG-IN H444
$441.85
TEKTRONIX 7623A MAINFRAME OSCILLOSCOPE 100MHz WITH PLUG-IN H444 pictureHP Sweep Oscillator Mainframe with Plug In Slot 8620B
$206.25
HP Sweep Oscillator Mainframe with Plug In Slot 8620B pictureAcromag Hawkeye 1800 Modular Plug in Chassis Mainframe
$50.0
Acromag Hawkeye 1800 Modular Plug in Chassis Mainframe pictureFluke 2680A Data Logging System Mainframe NEW IN BOX
$549.95
Fluke 2680A Data Logging System Mainframe NEW IN BOX  pictureHP Digitizing Oscilloscope Mainframe 54120A
$375.0
HP Digitizing Oscilloscope Mainframe 54120A picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.