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Old 02-23-2010, 09:59 AM   #1 (permalink)
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Default Trackball led on 8310 wont turn off

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Hello
I have a BB 8310 running v4.5.0.187.
The led located in the trackball stays ON all the time. Also the keyboard lights.
Its not an intense light but I got my attention yesterday...
Even if i lock the keys, leds wont shut down...
can anyone give me some help with this???

thanks!
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Old 02-23-2010, 10:02 AM   #2 (permalink)
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Welcome to the forums.

Remove the battery from the device for 30 seconds.
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The difference between stupidity and genius is that genius has its limits.
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Even a mosquito doesn't get a pat on the back until it starts to work.
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Old 02-23-2010, 10:07 AM   #3 (permalink)
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already did
also, upgraded the firmware last night. it was happening the same on v4.5.0.108
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Old 02-23-2010, 10:14 AM   #4 (permalink)
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That kind of information would have been helpful in your original post.

Did you drop it, did it come in contact with moisture? What happened right before this issue started happening? New theme? New Apps? We need more details to be able to assist you further.
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 02-23-2010, 10:20 AM   #5 (permalink)
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my bad about that...
i havent dropped it. it just started with no notice
havent installed anything new. BB has msn messenger, facebook, google maps and mobile gmaps.
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Old 02-23-2010, 01:52 PM   #6 (permalink)
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opened the phone..cleaned it with some alcohol and now its fixed
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