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Old 02-23-2010, 10:02 AM   #1 (permalink)
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Default Outlook Reconciliation

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I have a blackberry 8330 working off a BES server & Outlook 2007. When I open an email on my BB it will show in Outlook as having been opened within a few seconds. But if I open the email from outlook it will not show as opened on my BB. I have tried adjusting the reconciliation settings, updating the BB to the latest OS & apps, refreshed the Outlook profile & recreated the Outlook OST file. Still the same issue. Anyone with an idea would be appreciated.
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Old 02-23-2010, 10:04 AM   #2 (permalink)
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Does the reconciliation not happen instantly or not at all? How long does it take if it does happen?
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Old 02-23-2010, 04:20 PM   #3 (permalink)
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Default Outlook sync

When opening an email on the BB outlook is updated within a minute or so. When opening an email from Outlook the email remains in an unopened state on the BB indefinitely.
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