BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 02-25-2010, 11:03 AM   #1 (permalink)
New Member
 
Join Date: Feb 2010
Model: 8310
PIN: N/A
Carrier: Curve
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Media Sync/Card issue

Please Login to Remove!

Everytime I try to connect to the media sync it always tells me this:

"Your device is not recognised by Blackberry Media Sync. Please check that:
1. a media card is installed correctly in your Blackberry device
2. Mass storage mode is turned on."

Yes it is installed correctly and yes mass storage mode is on. I've tried formatting, re-installing the programs, taking out the card and now I'm losing hope.

I've just lost everything from formatting it and it didn't even help. I'm gutted :/
Offline  
Old 02-25-2010, 11:08 AM   #2 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.0
Carrier: T-Mobile USA
Posts: 13,745
Post Thanks: 16
Thanked 501 Times in 488 Posts
Default

I may be out in left field (I've only used media sync once, just playing around with it), but if you have a password set on your blackberry, was the blackberry still locked when you were trying to use media sync and having problems. If so, then recognize that you have to enter the password on the blackberry and unlock it; not just enter your device password in desktop manager.

If that is not the issue, have you tried a hard reset? With the blackberry powered on, remove the battery for about 30 seconds and try again.
__________________
- Ira
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.