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Old 05-04-2010, 06:39 AM   #1 (permalink)
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Default Setting up 3rd parties emails on a 8330

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Hey guys,

Something is up with my bb. I want to add another email address with IMAP/POP information etc, but when I navigate to my email settings I do not have the "Other Option" so I can add emails like POP and IMAP etc. I can only add yahoo and gmail and MS accounts.

Is it possible that my "Other Option" is missing? I am trying to add my personal email site addy that i registered with godaddy.

Any help will be great
Thanks
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Old 05-04-2010, 06:45 AM   #2 (permalink)
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I assume that you have a BB data plan. Are you doing it from the device itself or from the BIS site? Might try logging into your BIS account and doing it there.

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Old 05-04-2010, 07:19 AM   #3 (permalink)
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Thanks for your reply
Yes I do have a data plan and when I try to create a new account for the BIS site, I get the following error " Your account is not accessible via html browser. Please use your device to access Blackberry Internet Service" I also try accessing it via BB web and still same issues. I think I need to contact my carrier for support; unless there is a way around this.
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Old 05-04-2010, 07:55 AM   #4 (permalink)
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You need to use the "Personal Email Setup" icon (or Manage Email icon) usually found in the Setup Folder.
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Old 05-05-2010, 08:20 AM   #5 (permalink)
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FIXED

I was able to create a BIS account from my BB, werid im telling you.

Thanks all for your reply
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