BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-14-2010, 08:45 AM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2010
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 16
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Original Restore?? Possible??

Please Login to Remove!

I just posted yesterday about needing to reboot my 8330 phone.

I figured I should be more specific...

I want to do an original restore of my phone. I want to wipe it completely and restore it back to the original settings.

Is that possible?

Any help ould be great.

Thanks.
Offline  
Old 08-14-2010, 08:51 AM   #2 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,030
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default

Read the FAQ article on wiping with Jl_cmdr. Do that and then restore the OS. Find the yellow sticky at the top of the 8300 section with the OS for your specific device. Follow the instructions exactly and be patient. It can take an hour or longer.

But why do you want to start all over?
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 08-14-2010, 09:03 AM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2010
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 16
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

For some reason, I am not getting emails like I should.

I synched everything up to my email, and now I am sporadically getting my emails and after synching things up, I lost all the email addresses in my work and yahoo email accounts. They are on the phone, but not in my accounts. But it also duplicated my contacts MULTIPLE times!!

I am kind of pissed about it. I have to restore everything in my emails, my phone. And again, i am not getting my emails through!
Offline  
Old 08-14-2010, 09:32 AM   #4 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,030
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default

Have you tried a battery pull?

What did you do to the device just before this happened?
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 08-14-2010, 10:15 AM   #5 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2010
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 16
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Battery doesn't wipe the phone.

All I did was synch up the email accounts with my phone.

I went in after I found out all the screwed up stuff and deleted my email accounts from my phone and rebooted my phone and when I reinstalled my emails, but did not synch them up, they were all still gone and screwed up!

First time this has happened. And kind of pissed. I am waiting to redo all my contacts because I want to just fix it back to the original restore/settings and start over.
Offline  
Old 08-14-2010, 10:15 AM   #6 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2010
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 16
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Also, I tried to find the FAQ about wiping the phone and couldn't find it. Sorry.
Offline  
Old 08-14-2010, 11:11 AM   #7 (permalink)
BlackBerry Mensa
 
MidnightDraven's Avatar
 
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
Post Thanks: 2
Thanked 110 Times in 110 Posts
Default

Emails don't sync.
You get emails pushed from your inbox only, after setting them up.
Original emails in the inbox, and personal folders, are never pushed to the blackberry on BIS.
__________________
~Midnight Draven

"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
Offline  
Old 08-14-2010, 11:11 AM   #8 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,030
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default

I know a battery pull doesn't wipe it. But it does fix a lot of problems. That is the first thing you should do if you have a problem.

And as for the wipe, I guess you didn't look very hard. It is right at the top,

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 08-14-2010, 11:50 AM   #9 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2010
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 16
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

The battery pull didn't fix anything.

As for the email issue, when you synch it, it will synch with your email contacts and that 's what it did, but it pulled them all from the net on the handset and unfortunately, none are on the net now.

Also when I synched, it screwed up my contacts I started to redo.

As for the searching for the wipe method, I did a search and it found nothing. I will have to try again with more details.
Offline  
Old 08-14-2010, 11:54 AM   #10 (permalink)
BlackBerry Mensa
 
MidnightDraven's Avatar
 
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
Post Thanks: 2
Thanked 110 Times in 110 Posts
Default

Therefore, you uncheck the box "sync contacts" in the edit part of the BIS.

The link above is how to wipe your device.
__________________
~Midnight Draven

"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
Offline  
Old 08-14-2010, 10:02 PM   #11 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2010
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 16
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Not super thrilled here.

I am pretty technical and computer literate. But I am not able to wipe my phone.

I used the link, downloaded the Jl_cmder and tried it for over an hour. I ould not connect it and wipe it(option#4).

Also, I downloaded the OS for it, and there is no apploader file to find the vendor.xml file to delete it.

Now, like I said, I am not stupid but this is getting old!

Any suggestions?
Offline  
Old 08-14-2010, 10:24 PM   #12 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2010
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 16
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Also, why not use the wipe feature on the handheld itself?

Does it not work as well or at all?
Offline  
Old 08-15-2010, 04:49 AM   #13 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2010
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 16
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I did the wipe with the phone wipe option and things seem fine.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.