08-17-2010, 08:32 PM
Join Date: Aug 2010
Carrier: MTS Mobility
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| | IT lock / resetting to factory
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Bought the device used a few days ago and it required a password to unlock. Went into settings to change this and a little red lock appears beside that and I am not able to disable the feature. Scrolled to the bottom of that screen and nothing was listed so I don't think its an IT lock, but I followed that other thread using JL Cmder only to wipe the device, turn it on and see that it again is asking for a password.
This is incredibly frustrating and any help would be awesome.
note that what I used JL and selected resettofactory a red screen popped up saying something about having to be OS 4.3. Will grab the screen again if it'll help. (Device is/was 4.5)
edit: Just d/led the update for 5.0, plugged in phone to do so and it said that there were no available updates so I don't know wth is going on. Everything else about it works though.
Last edited by FOnewm : 08-17-2010 at 09:13 PM.