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Old 08-22-2010, 05:35 PM   #1 (permalink)
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Default Calendar items older than 60 days disappear

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I have a Curve 8330 running OS 4.5.0.186. I synch with Outlook 2007. In the synching options, I check "synch all events" or something like that. I have 3 calendars on my computer mapped to synch to the BB, my personal calendar and 2 archived calendars. During the synching process, it sees all 2000+ events on my desktop and does not give me any error message. But after I disconnect and check my BB, only the last 60 days of events are there (plus all future events).



I tried doing a one-way synch from desktop to BB and it works. But then the next time I synch, all the old events disappear without notifying me. They're just gone.



Any help would be appreciated.

Thanks,

Noah
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Old 08-22-2010, 05:52 PM   #2 (permalink)
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What I see for calendar settings on desktop manager is not "all events" but a setting for number of days past and number of days future to sync. Tasks settings includes and option for "all." Are you confusing the task settings with the calendar settings?
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Old 08-22-2010, 05:56 PM   #3 (permalink)
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I will have to check tomorrow from my desk at work.
Thanks for the quick response.
Noah
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Old 08-22-2010, 06:07 PM   #4 (permalink)
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Also check the calendar options on the device. Look at general calendar options > keep appointments > 15 days/30 days/60 days/90 days/forever.

Likely you have it set to 60 days. Sounds like you want to change it to forever.

Then set Desktop Manager to sync however many days into the past and how many into the future you want to sync.
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Old 08-23-2010, 11:26 AM   #5 (permalink)
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Quote:
Originally Posted by aiharkness View Post
Also check the calendar options on the device. Look at general calendar options > keep appointments > 15 days/30 days/60 days/90 days/forever.

Likely you have it set to 60 days. Sounds like you want to change it to forever.

Then set Desktop Manager to sync however many days into the past and how many into the future you want to sync.
Just remember when you set your calendar or email settings to save 'forever' that at some point your free memory will decrease to a level where your apps will freeze, your BB will reset on its own and it will start deleting things to keep running.
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Old 08-23-2010, 12:25 PM   #6 (permalink)
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OP is sync'ing with Outlook. The desktop manager settings will control the number calendar entries on the blackberry. Setting the calendar options to keep forever will allow the OP to keep entries beyond 60 or 90 days, and choose to keep the last 6 months or last year, or whatever OP wants to do. The OP is not going to use up all available memory with calendar entries.
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Old 08-23-2010, 12:34 PM   #7 (permalink)
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noahhadas,
Your 8330 has limited memory. Unless there is a reason to keep old calendar appointments and emails, you should delete them to improve your memory and avoid problems.
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Old 08-23-2010, 01:24 PM   #8 (permalink)
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SoccerRed, do you read, and do you understand what you read?

Don't assume you know the OP's business.

The OP obviously needs have more than the last 60 days of calendar entries on the BlackBerry, and needs to figure out what he/she needs to do to fix the problem.

The OP didn't say he or she wanted the whole Outlook calendar on the device, but what of it if they do? You don't know how the OP manages data on the device, or that the whole calendar would not fit.

Finally, I've been using BlackBerrys for years doing exactly what I suggested the OP may want to do. The Outlook sync settings will control how long calendar entries are kept on the device.
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Old 08-23-2010, 01:28 PM   #9 (permalink)
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Ooooookay. Just trying to add to the discussion a caution on memory. Didn't mean to upset anyone.
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Old 08-23-2010, 01:58 PM   #10 (permalink)
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Those old 64MB devices can hold a lot of calendar and a lot of address book, and more so when compression is enabled. What I saw causing people problems, besides putting media in main memory, was loading multiple themes and too many apps. And maybe SMS and MMS addicts can fill up device memory after a while. But a huge calendar is not going to be a problem.
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Old 08-23-2010, 05:00 PM   #11 (permalink)
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A correction to some of what I wrote above: I was wrong about the sync with Outlook controlling the number of calendard entries on the blackberry.

I had believed for some reason that DM sync's the blackberry calendar with DM for the window specified in the DM sync setup, and clears the calendar entries on the device outside that window. It does not. What happens is DM sync's the Outlook and Blackberry Calendar within the sync window settings in DM and leaves alone the blackberry calendar outside the window.

I ran a test where I created an appointment on the blackberry calendar far in the past outside the DM settings for my calendar sync window. Then I ran a sync. The test appointment is not in my Outlook calendar after the sync, and still in the blackberry calendar.

Now that I'm writing this I have a deja vu feeling that someone was asking about this "bug" recently, and now I understand what they were asking about. I wish it worked the way I mistakenly thought it did.

SoccerRef is right. I shouldn't have asked if he/she is reading and understanding what is written in the thread.

If you have your calendar set to keep forever so you can maintain entries farther back than 90 days, you will have to manually delete old calendar entries if you want them gone. DM will not do it when you sync. (The way to do it is set the view to agenda, point to the oldest date you want to keep, and then select delete prior from the calendar menu.)

My apologies to SoccerRef.
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Old 08-23-2010, 07:18 PM   #12 (permalink)
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I had a crazy day at work and couldn't get to this forum until now. Sorry for the silence after quite the to and fro here.

OK, first of all I'm using DM version 6.0.0.40. The menu options I have are not as aiharkness has listed. Basically, all I have in sync setup is "Transfer all scheduled items", "Transfer only future items" and "Transfer items within a range of days". I have always used "Transfer all" but with the results I mentioned before, i.e. that the events disappear after 60 days. Today I tried defining a date range that extends back a couple of years and forward one year to see if that made a difference. It didn't. Even though DM sees 2794 records in Outlook, it doesn't transfer them if I have a one-way sync from Outlook to Device set. If I do a 2-way sync, it wants to delete 622 records from my Outlook. I reject that.

I checked my memory usage. I don't keep many emails on the BB, and all my photos are on a 3.6GB media card that still has 3.2GB free. Any thoughts?
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Old 08-23-2010, 07:31 PM   #13 (permalink)
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noahhadas, you are seeing the same thing I was seeing. I wanted to be sure you weren't confusing tasks and calendar, and that you really had the sync settings in DM correct, but i was the one who was confused.

The next thing to look at is your default CICAL and CMIME setting on the blackberry. Open options > advanced options > default services. Outlook only sync's Outlook with the calendar that is set as the default CICAL, and the address needs to be the same as the default CMIME.

If you have multiple BIS addresses setup, you have multiple calendars. Make sure the one you are sync'ing with is the one you think it is and the one you want to sync with.
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Old 08-24-2010, 03:59 PM   #14 (permalink)
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I checked the CICAL and CMIME settings but I'm not sure what to do with them or what they mean. My BB is set to receive my personal emails, NOT my work emails. I know I'm wierd, but I don't want my work emails following me home. My calendar, however, IS my work calendar that I maintain on my office computer. So should I change the CICAL setting to show my work email address, and leave CMIME my personal email address? But you said that the two addresses need to be the same. Or did I misunderstand you?
Thanks,
Noah
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Old 08-24-2010, 04:18 PM   #15 (permalink)
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Here's what I know and don't know. Maybe noahadas you can fill in the blanks, or someone else will.

First, I know nothing about BES. I assumed you were talking about BIS because you are talking about sync'ing with Outlook using Desktop Manager.

Second, leaving BES out of it because I don't know anything about it, you will have a calendar on your blackberry for each BIS email address you've set up. I have two ISP addresses, and a yahoo and windows live email address, plus my t-mobile address, for example, so I have 5 calendars.

In options > default services, you set a default messaging and default calendar. When you sync your blackberry with Outlook using Desktop Manager, the Outlook calendar is sync'd with the default calendar on the blackberry.

When someone says everyting else is sync'ing except the calendar, and the sync settings in DM are correct, then usually the problem is the default calendar is set to the Facebook calendar or something else, but not the correct calendar.

From everyting I've read, I believe the CICAL address and the CMIME address must be the same. I don't know for certain if this is true, but it is the way I've always done it.

Also, when I upgraded to the 9700 and OS 5.0, I had trouble with my default CICAL changing. I had been using my tmobile address. When I switched to one of my ISP addresses which is also the default address in Outlook, everything was fine again, and I moved all my appointments from the tmobile calendar to the new default calendar.

So, when you first looked at the default CICAL and CMIME settings on you blackberry, what did you see? You don't have to say exactly what they were, but were they BIS addresses, were they the same?
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Old 08-25-2010, 12:01 AM   #16 (permalink)
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Well, I don't know what BIS is vs. BES. I don't use Enterprise server if that is what the BES stands for. Both CICAL and CMIME were set to my hotmail address. Tomorrow, I'll try and change the CICAL to my Outlook email address and see if that makes a difference. I'll let you know.
Thanks.

PS. I just tried to change the email address on CICAL and it won't let me change it. I'm in options > advanced options > default services. I press the menu button while on CICAL to change option, but it won't let me change it.

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Old 08-25-2010, 05:13 PM   #17 (permalink)
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Don't use the menu button. Click the trackball/trackpad. That will open an window with the address choices. Select the one you want to use.
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Old 08-25-2010, 05:52 PM   #18 (permalink)
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I click on the trackball and it opens a window but with only the one email address. I never added my work email to the BB. Can I add my work email address without it forwarding all my work emails to my phone?
Thanks for answering these somewhat dumb questions.
Noah
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Old 08-25-2010, 06:02 PM   #19 (permalink)
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If you only have the one email address and that is what the default CICAL and CMIME were set to, then that's probably another theory shot down. I was thinking you might see something else -- such as if you were using the facebook app or something that would add another calendar -- or maybe you had the CICAL and CMIME set to different addresses.

Let's back up and review: You initially had desktop manager set to sync all items. Yet only the last 60 days of appointment were showing, and all future appointments.

Did you ever check the calendar settings on the blackberry. Was it set to keep only the last 60 days? And did you change it to keep forever and then sync again?

If you have a lot of stuff on your blackberry to begin with that puts you in a borderline memory situation to begin with, you may have trouble as SoccerRef advised above. But once the sync problem is resolved you can then look at freeing up memory.
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Old 08-25-2010, 10:38 PM   #20 (permalink)
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I did not know there was a calendar setting on the BB that limits the events to a certain period! I checked and BINGO, it was set to 60 days. I changed it to "forever". I can't wait to get to my office tomorrow and sync. I'll report hopefully the good news.

Sometimes the most difficult problems are caused by the simplest things. T
Thanks, Ira.

Noah
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