BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-07-2010, 12:11 PM   #1 (permalink)
Thumbs Must Hurt
 
authentic8's Avatar
 
Join Date: Feb 2006
Location: Chicago
Model: 8900
Carrier: TMO
Posts: 126
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Curve Constantly Accessing Network

Please Login to Remove!

Hello, My 8310 is just today constantly accessing the network and it is running my battery out and making everything run slow. I have an AT&T branded phone but am using it on TMO network. I have had it working fine for 6 months until now and have not installed anything new in the past several weeks. Anyone eve hear of this?
UPDATE:
When I go to Mobile Network Options and turn off Data Services the problem stops. So I guess the questions is, why is my phone constantly seeking data access?

Last edited by authentic8 : 09-07-2010 at 01:24 PM.
Offline  
Old 09-07-2010, 04:51 PM   #2 (permalink)
BlackBerry Master
 
Motorcycle Mama's Avatar
 
Join Date: May 2008
Model: 9930
OS: 7.1.0.163
PIN: N/A
Carrier: Verizon
Posts: 4,351
Post Thanks: 0
Thanked 249 Times in 240 Posts
Default

What apps are currently running?

Facebook, Twitter, Google Maps, BerryWeather, stuff like that?
Offline  
Old 09-07-2010, 07:20 PM   #3 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.0
Carrier: T-Mobile USA
Posts: 13,745
Post Thanks: 16
Thanked 501 Times in 488 Posts
Default

Also, look for applications you may have installed that are running in the background when you think you have closed them.

My bet is on an instant messenger app, or as MM suggests above, facebook.
__________________
- Ira

Last edited by aiharkness : 09-07-2010 at 07:21 PM.
Offline  
Old 09-08-2010, 12:00 AM   #4 (permalink)
Thumbs Must Hurt
 
authentic8's Avatar
 
Join Date: Feb 2006
Location: Chicago
Model: 8900
Carrier: TMO
Posts: 126
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Motorcycle Mama View Post
What apps are currently running?

Facebook, Twitter, Google Maps, BerryWeather, stuff like that?
The only apps that keep running are Home Screen, Call Log (assume this is phone), Browser, Messages, BB Messenger and Push-to-Talk. I have tried to exit all of these but they remain on. I don't have a Facebook account and have never used it on my phone. No other IM apps either. I had Ubertwitter running smoothly for the past 6 weeks or so but deleted the app when this problem arose. I have performed probably 8 battery pulls since this started as well. The Push-to-Talk app is curious. I have never used it and when I try to start it it warns me that additional charges will apply IF i initialize it, so I always choose "No" and it does not start. Why it still appears in my "running apps" list is a mystery. I have never used it and don't think I even can use it.

I have used several Google apps for years without issue but upon searching here for solutions, I have carefully "exited' or "closed" each one (several times - even though they were already closed).

TMO Blackberry tech is baffled as well.
Offline  
Old 09-08-2010, 05:18 AM   #5 (permalink)
BlackBerry Master
 
Motorcycle Mama's Avatar
 
Join Date: May 2008
Model: 9930
OS: 7.1.0.163
PIN: N/A
Carrier: Verizon
Posts: 4,351
Post Thanks: 0
Thanked 249 Times in 240 Posts
Default

I wonder how in the world you ended up with Push to Talk on an AT&T (or even a TMobile) 8310. There's no BlackBerry PTT for that model nor for those carriers (I do not believe).

Is "Call Log" really open or is it the Phone application?

You can't close the Home Screen, BBM, Browser, Phone, or Messages applications. But none of those use data when you aren't using them.

What's your File Free?

What other applications do you have installed?
Offline  
Old 09-08-2010, 09:15 AM   #6 (permalink)
Thumbs Must Hurt
 
authentic8's Avatar
 
Join Date: Feb 2006
Location: Chicago
Model: 8900
Carrier: TMO
Posts: 126
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Motorcycle Mama View Post
I wonder how in the world you ended up with Push to Talk on an AT&T (or even a TMobile) 8310. There's no BlackBerry PTT for that model nor for those carriers (I do not believe).

Is "Call Log" really open or is it the Phone application?

You can't close the Home Screen, BBM, Browser, Phone, or Messages applications. But none of those use data when you aren't using them.

What's your File Free?

What other applications do you have installed?
Yes, call log is Phone App as far as I can tell.

PTT came on with the OS I installed after wiping this BB 8310 (version 4.5.0.182). I have not ever attempted to use it. Strange.

How do i check file free?

I have Google: Maps/Mobile App/Sync/Talk/Voice/Gmail and something called Enhanced Gmail Plug-in.

A friend mentioned that this might have something to do with GPS. I can't seem to shut it off.
Offline  
Old 09-08-2010, 05:28 PM   #7 (permalink)
BlackBerry Master
 
Motorcycle Mama's Avatar
 
Join Date: May 2008
Model: 9930
OS: 7.1.0.163
PIN: N/A
Carrier: Verizon
Posts: 4,351
Post Thanks: 0
Thanked 249 Times in 240 Posts
Default

Check the File Free by going to Options > Status and read the third line.

Does the app that's install really say "Google: Maps/Mobile App/Sync/Talk/Voice/Gmail"? Or is that a bunch of different apps?

I wonder if something with the Google Mobile App is constantly running. And if you have Google Sync installed, is there anything unusual in your set up?
Offline  
Old 09-09-2010, 12:56 PM   #8 (permalink)
Thumbs Must Hurt
 
authentic8's Avatar
 
Join Date: Feb 2006
Location: Chicago
Model: 8900
Carrier: TMO
Posts: 126
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Ok, File Free is 16382514 Bytes

All the Google References are different stand-alone apps. I just deleted Google Maps and Google Mobile App that didn't help. I think I will delete Google Sync. That would be my thought for most likely culprit.
NOTE: Hmmm. I just went to Google Sync and it says in red: "Another sync client has been adding events to the Blackberry calendar. To avoid duplicates Google Sync will not keep these events up to date." This could be something.

NOTE 2: Deleting Google Sync did nothing.

Last edited by authentic8 : 09-09-2010 at 02:18 PM.
Offline  
Old 09-10-2010, 11:46 AM   #9 (permalink)
Thumbs Must Hurt
 
authentic8's Avatar
 
Join Date: Feb 2006
Location: Chicago
Model: 8900
Carrier: TMO
Posts: 126
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Not to beat a dead horse here but interestingly enough, I turned on my BB today and the "data thrashing" (my term) has simply stopped as quickly as it started. Stranger than strange. I don't know if this was a network thing or a device issue but it has stopped not due to anything I did.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.