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Old 09-15-2010, 11:16 AM   #1 (permalink)
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Question Help! Diagnostic Test Email Not Connected

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Everything else is working fine but I stopped receiving emails. I ran the diagnostic test and everything is connected except my two email accounts, one is gmail, the other is embarqmail. I did a battery pull and nothing change. I'm officially out of ideas, any input would be great.
Old 09-15-2010, 11:59 AM   #2 (permalink)
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Have you been out of coverage, or experienced any coverage issues? Also, cna you get to internet on the device?
Old 09-15-2010, 03:06 PM   #3 (permalink)
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Try re-sending your service books.

Here is a link for instructions: How do I resend my service books? - BlackBerryFAQ


Last edited by arieltf : 09-15-2010 at 03:12 PM.
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