BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-15-2010, 10:16 AM   #1 (permalink)
New Member
 
Join Date: Sep 2010
Model: 8330m
PIN: N/A
Carrier: Sprint
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Question Help! Diagnostic Test Email Not Connected

Please Login to Remove!

Everything else is working fine but I stopped receiving emails. I ran the diagnostic test and everything is connected except my two email accounts, one is gmail, the other is embarqmail. I did a battery pull and nothing change. I'm officially out of ideas, any input would be great.
Offline  
Old 09-15-2010, 10:59 AM   #2 (permalink)
Thumbs Must Hurt
 
lprmcnit's Avatar
 
Join Date: May 2010
Model: 8530
PIN: N/A
Carrier: Verizon
Posts: 191
Post Thanks: 0
Thanked 7 Times in 6 Posts
Default

Have you been out of coverage, or experienced any coverage issues? Also, cna you get to internet on the device?
Offline  
Old 09-15-2010, 02:06 PM   #3 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: May 2008
Location: Fort Collins, CO
Model: Z10
OS: 10.0.9.42
PIN: N/A
Carrier: Verizon Wireless
Posts: 348
Post Thanks: 1
Thanked 2 Times in 2 Posts
Default

Try re-sending your service books.

Here is a link for instructions: How do I resend my service books? - BlackBerryFAQ

--Ariel

Last edited by arieltf : 09-15-2010 at 02:12 PM.
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.