BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 10-02-2010, 04:14 AM   #1 (permalink)
New Member
Join Date: Oct 2010
Model: 8350i
Carrier: nextel sprint
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default shuts itself off then reboots and all direct contacts are gone

Please Login to Remove!

I have been to the sprint store and been on the phone with tec support 3 time apeice trying to figure this out. In the middle of doing things on my phone it reboots itself and then has a little clock come up and then comes back on and all my direct contacts are gone. Then I have to reinstall my contacts from my sim card and then my contacts have duplcates of peoples names, some with all the info and some without. I don't want to keep installing this all the time. Only had this phone a month and sprint store is full of morons. Please help
Posted via Mobile
Old 10-02-2010, 03:06 PM   #2 (permalink)
BlackBerry God
aiharkness's Avatar
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.3
Carrier: T-Mobile USA
Posts: 13,939
Post Thanks: 19
Thanked 522 Times in 507 Posts

What is "in the middle of doing things"?

What are "direct contacts"? What are non-direct contacts?

Are you using facebook or google apps or anything that interacts with your contacts?

If you open contacts > menu > options, what contact lists do you have?
Posted via Mobile

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.