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Old 10-03-2010, 12:46 PM   #1 (permalink)
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Default Calendar Alerts Problem

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I have an 8330. Recently I noticed my calendar alerts are not popping up on my phone. Well, to be more specific, I hear the alert sound, and my LED lights up, but when I turn my phone on (when I take it out of the holster), the alert window does not show. I have to open my calendar to see what the reminder was. I checked previous threads and saw other ppl with similar problems, but no one had the sound and LED work but not the alert window. I tried soft resets, taking out the battery, as well as deleting programs so my phone has 20+ mb of memory. My OS is also the latest version. Nothing worked. Anyone have any ideas?


Old 10-03-2010, 01:19 PM   #2 (permalink)
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I'm assuming BIS....

I'm also just guessing at possibilities:

Do another hard rest. Be sure you remove the battery with the power on. And this time wait two or three minutes. Then test.

If that did do it, try deleting the CICAL service books, then do a hard reset, and then re-send service books. (See How do I resend my service books? - BlackBerryFAQ). This is just a SWAG, given that deleting the calendars and recreating them may eleminate some glitch. You won't lose any data, but still do a backup first, just to be safe.

If that didn't do it, try deteting the calendar data bases using Desktop Manager, then test before you restore your calendar data from backup. Again, just a SWAG.

If you still have trouble, maybe you need to re-install the OS. But see what others say before you go that far.
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