BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 10-11-2010, 03:50 AM   #1 (permalink)
New Member
 
Join Date: Oct 2010
Model: 8310
PIN: N/A
Carrier: Vodafone
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Blackberry 8310 - need to do a back up but the device won't turn on.

Please Login to Remove!

Hi

I work for a company and part of my job involves ordering phones/Blackberry's for our employees and dealing with associated queries.

One of our employees currently has an 8310 and this has suddenly stopped working - the service provider we use has agreed to swap the device under the warranty but a back up of the data needs to be done so that the Blackberry memory can be wiped before it is sent back.

The service provider could not offer a solution for this and I have not found the help sections of the BB website particularly useful either.

I would be very grateful if someone could please advise whether there is any way a back up can be done if the device won't switch on?!

Thanks in advance for your help

Eleanor
Offline  
Old 10-15-2010, 01:30 PM   #2 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: PRIV
OS: 5.1.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,237
Post Thanks: 373
Thanked 381 Times in 351 Posts
Default

it needs to be one to back it up, or get to know a good forensics guru
__________________
unlock your phone here http://freemyblackberry.com/
I am on http://supportforums.blackberry.com
BES 12 running sweet for my DTEK60
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Western Construction News Magazine Dec. 1939 Vintage Caterpillar Letourneau Ads
$14.99
Western Construction News Magazine Dec. 1939 Vintage Caterpillar Letourneau Ads  pictureVintage Sheet Metal Worker’s Monthly magazine Dec.1940
$8.5
Vintage Sheet Metal Worker’s  Monthly magazine Dec.1940  pictureVintage PELOUZE Petite POSTAL SCALE Model P-1 Rates Effective Dec 31, 1976 NEAT
$11.11
Vintage PELOUZE Petite POSTAL SCALE Model P-1 Rates Effective Dec 31, 1976 NEAT pictureVintage Graton & Knight Co. Lineman's Belt Dec 1953 Belt Climbing Harness Strap
$33.99
Vintage Graton & Knight Co. Lineman's Belt Dec 1953 Belt Climbing Harness Strap pictureVintage Digital DEC M3106 Line SYNC MUX Board
$29.99
Vintage Digital DEC M3106 Line SYNC MUX Board picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.