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Boolyn 11-23-2010 10:10 AM

error while upgrade firmware foe 8310
How to solve this problem, occur while I am upgrading my 8310 BB?

Note that, My phone was not be recognized by Desktop Manager and Could not be powered on.

I am trying by the wipe software Jl_Cmder

The BDM just shows this notice.

"Unable to reconnect to the device during a multi-stage load operation."

I have tried several times.

Please help me if you used be in the same case.

Tks in advance

NJBlackBerry 11-23-2010 10:15 AM

Re: error while upgrade firmware foe 8310
That error message usually indicates that the BlackBerry isn't getting enough current/charge during the update. Make sure that you are plugged in directly to your PC or laptop and never through a USB hub.

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