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Old 01-12-2011, 02:59 PM   #1 (permalink)
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Question Blackberry Not registering

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Hello.
I have a BB 8320 that I used to use with my local carrier. I changed my BB and store the 8320 just in case I need it. Today Im trying to use it with my SIM card that is working in the new BB and the BB is not registering (I click register and it says that a message has been sent to the network but the BB never register).
Im using BBSak to Wipe Device and Factory reset. The OS is not fully download yet but I want to know what else can I do in case after the OS load the BB still doesnt register.
Thank you for the help.
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Old 01-12-2011, 04:06 PM   #2 (permalink)
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Default Re: Blackberry Not registering

Did you give the IMEI and PIN to the carrier and put it in your BIS set up?

And I assume that you have a BB data plan on the account tied to the SIM?

And please update your profile to show the correct device that you are using.
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Old 01-12-2011, 04:42 PM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2008
Location: Venezuela
Model: 9800
OS: 6.0.0.246
PIN: N/A
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Default Re: Blackberry Not registering

Quote:
Originally Posted by Dubdub View Post
Did you give the IMEI and PIN to the carrier and put it in your BIS set up?

Yes, Its the same carrier the BB is from.

And I assume that you have a BB data plan on the account tied to the SIM?

Yes. The SIM has a data plan activated.

And please update your profile to show the correct device that you are using.

I alredy updated.
I think I will need to go the customer service again because I think maybe the registered the BB wrong in their system and thats why the BB does not register with the network.
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Old 01-12-2011, 05:46 PM   #4 (permalink)
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Default Re: Blackberry Not registering

Did you put the IMEI and PIN in the BIS account, replacing the numbers from the other BB?
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Old 01-12-2011, 08:35 PM   #5 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2008
Location: Venezuela
Model: 9800
OS: 6.0.0.246
PIN: N/A
Carrier: Telefonica Movistar Venezuela
Posts: 23
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Blackberry Not registering

Quote:
Originally Posted by Dubdub View Post
Did you put the IMEI and PIN in the BIS account, replacing the numbers from the other BB?
I cant because it says that first it needs to register with the network... and the BB is not registering with it. I will need to go to CS to see if the removed the BB from their systems.

Thank you for the help
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