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Old 01-22-2011, 06:26 AM   #1 (permalink)
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Default Curve Stuck On White Loading Screen

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Had phone for a few months now. This morning i was in the settings and noticed I could add password to my files, So I enabled this, set the password. Then I got a popup stating something about memory cleaning, The phone then turned itself off to reboot and now it just shows me the white loading screen with the little clock in the center.

It does this for a few minutes, then resets itself and starts again.

I have tried connecting to my PC the BB desktop manager shows my phone on the connections list but doesn't seem to want to connect, im guessing this is because the phone isn't actually booted up.

I have tried the "Alt+Shift+DEL" wipe but that doesn't seem to work either, I am at a loss and need my phone back ASAP.

Please Help

Last edited by Dubdub : 01-22-2011 at 01:38 PM. Reason: Edited to delete centering to aid readability
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Old 01-22-2011, 06:46 AM   #2 (permalink)
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Default Re: Curve Stuck On White Loading Screen

Alt shift del isn't a wipe, its a reboot. This needs to be done twice to perform the same action as a battery pull.
Try a battry pull.
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Old 01-22-2011, 06:48 AM   #3 (permalink)
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Default Re: Curve Stuck On White Loading Screen

Hi thanks for the reply.

I have done several battery pulls but the phone just comes back on and sits at the loading screen again.
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Old 01-22-2011, 01:27 PM   #4 (permalink)
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Default Re: Curve Stuck On White Loading Screen

Take a look at Is your BlackBerry Nuked? - BlackBerryFAQ.
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Old 01-22-2011, 01:37 PM   #5 (permalink)
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Default Re: Curve Stuck On White Loading Screen

Quote:
Originally Posted by .:C.S:. View Post
Had phone for a few months now. This morning i was in the settings and noticed I could add password to my files, So I enabled this, set the password. Then I got a popup stating something about memory cleaning, The phone then turned itself off to reboot and now it just shows me the white loading screen with the little clock in the center.

It does this for a few minutes, then resets itself and starts again.

I have tried connecting to my PC the BB desktop manager shows my phone on the connections list but doesn't seem to want to connect, im guessing this is because the phone isn't actually booted up.

I have tried the "Alt+Shift+DEL" wipe but that doesn't seem to work either, I am at a loss and need my phone back ASAP.

Please Help
What model Curve do you have?

Please update your profile to reflect the model number, not the name Curve, since there are several different models beginning with the 8300 series and all are somewhat different.

Thanks
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Last edited by Dubdub : 01-22-2011 at 01:39 PM.
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