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Old 02-18-2011, 06:09 PM   #1 (permalink)
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Thumbs down Blackberry Does Not recognize my Usb port

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I downloaded the desktop software from the disck and when I plug the ubs in the DTM says that it is disconnected and in the options connections it says the USB is not detected
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Old 02-18-2011, 06:23 PM   #2 (permalink)
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Default Re: Blackberry Does Not recognize my Usb port

BlackBerrys do not do well with USB hubs and the like. If you are using a hub or keyboard or monitor USB port, try other ports, specifically ports on the computer.
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Old 02-18-2011, 06:36 PM   #3 (permalink)
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Default Re: Blackberry Does Not recognize my Usb port

You may also want to look at KB00125-BlackBerry Desktop Software cannot detect the BlackBerry smartphone if you haven't already.
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Old 02-18-2011, 07:33 PM   #4 (permalink)
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Smile Re: Blackberry Does Not recognize my Usb port

Thanx I actually got it to work ! I kept getting the message make sure the device is inserted correctly So Im thinking how can it be wrong ? So I tilted the computer over from back to front to look for another usb port & low & behold when I reinserted the usb plug it work and is recognized .
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Old 02-18-2011, 07:39 PM   #5 (permalink)
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Default Re: Blackberry Does Not recognize my Usb port

Glad you got it.
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