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Old 02-22-2011, 04:26 AM   #1 (permalink)
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Model: 8330
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Default Questions on wiping my 8330?

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Hello everyone!
I am so new to all things blackberry, I have a sunburn on my nose from trying to read everything to find the answers to my questions
!!
I have the following:

BlackBerry? 8330
smart phone (CDMA)
v4.5.0.186 (Platform 3.4.0.59)
Cryptographic Kernel v3.8.5.32a
Micro Edition Configuration:

My first 8330 was a joke. 7 trips to the repair center and they finally replaced it. They replaced it with a refurbished.

I have problems installing 3rd party apps and IT policy messages are popping up.

After reading and following research directions, it has been determined that this 8330 is attached to a BES. If I wipe my phone and tick the box to remove 3rd party apps will that remove all 3rd party apps, the BES, and the OS? I want the OS. HELP!!
Thank you
Teresa
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Old 02-22-2011, 05:27 AM   #2 (permalink)
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Default Re: Questions on wiping my 8330?

Welcome to BB Forums.

BlackBerry FAQ - BlackBerryFAQ is a great resource for new BlackBerry users - check out this page Remove IT Policy - BlackBerryFAQ

Good luck.
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