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Old 03-25-2011, 02:04 PM   #1 (permalink)
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Default BB sync problem after restoring pc using norton.

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BB sync replicating and geneating duplicate records after the pc was restored using norton due to some video instability issues.

I had synced my BB with the pc even 5 minutes before i did the restore and there were no errors or anything. Everytime i restore my system this problem starts. Especially with calender items which start getting replicated and generating duplicates. I have to manually search and delete all the cloned records. So this time when i tryed syncing and the alert came up that this record was changed on one platform and deleted on the other. I just gave stop and am posting here as this will create havoc if i continue.

Also id like a permanant solution. Next time im going to do a system restore whcih file should i back up so that my device and pc sync exactly as they did just before the restore.

Thanks
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Old 03-25-2011, 02:40 PM   #2 (permalink)
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Default Re: BB sync problem after restoring pc using norton.

Have you resent your service books an/or reregistered on the Host Routing Table (which resends the service books).
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Old 03-27-2011, 11:23 AM   #3 (permalink)
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Default Re: BB sync problem after restoring pc using norton.

What does that mean ? Registering a host routing table ? WOE is it with RIM. They expect us to be coders to use a blackberry ?
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Old 03-27-2011, 11:30 AM   #4 (permalink)
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Default Re: BB sync problem after restoring pc using norton.

Options - advanced - host routing table
menu - register now

nothing to do with code.
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Old 03-28-2011, 02:31 AM   #5 (permalink)
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Default Re: BB sync problem after restoring pc using norton.

Hi,

When i got into host routing table. It shows no entries within. I did the menu > register now thing, and it says "registration message sent".

But no entries have appeared within the screen. Is that it ? Thats all ?

Plz let me know.

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Old 03-28-2011, 05:16 AM   #6 (permalink)
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Default Re: BB sync problem after restoring pc using norton.

Nope. There need to be entries.
Do you have a blackberry data plan?
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Old 03-28-2011, 12:32 PM   #7 (permalink)
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Default Re: BB sync problem after restoring pc using norton.

No im on no such plan or on a BES. Im just using this as a normal phone/PDA in my country as i dont need email checking etc. I just sync with outlook express and mainly need it to do just that properly if it can.

I somehow solved the problem by going into the advanced sync options and deleted all the calender records on my phone and then did a sync with calender set to OUTLOOK overwrites DEVICE. It worked.
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