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Old 05-14-2011, 07:01 AM   #1 (permalink)
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Default 8330 Email Not Sending or Receiving

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My 8330 started acting up last night. Through my sprint.blackberry.net email I sent 5 to the same email address. I received the check mark stating they were sent successfully. 20 mins later or so my phone notifies me of a new email however there is not a new email, but now a red X in the email that just had the check mark. This happened multiple times. I tried resending the email and composing a new email and all scenarios were the same. Also, I was sent 4 emails last night from this same email address, none of which I received. I did 2 soft and 2 hard restarts throughout the course of the night nothing has changed. Does anyone know why this is happening or how to fix it? I had this happen one other time, and I was to the point of smashing my phone. Email through my phone is the only way I have contact with certain people so this feature is VERY important to me.

Thank you in advance to any and all help!

Last edited by blondy_3000_00 : 05-14-2011 at 07:42 AM.
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Old 05-14-2011, 07:34 AM   #2 (permalink)
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Default Re: 8330 Email Not Sending or Receiving

Call your carrier and see if they are having an outage in your area.
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Old 05-14-2011, 10:44 AM   #3 (permalink)
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Default Re: 8330 Email Not Sending or Receiving

If you read through the new posts, you will see that there have been several reported outages today.

Try a battery pull and see if that does anything.
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Old 05-14-2011, 05:15 PM   #4 (permalink)
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Default Re: 8330 Email Not Sending or Receiving

So this is most likely a carrier problem? Is there also a chance that multiple carriers are having outages? I am on Sprint, a friend of mine is on T Mobile, they were also unable to send a successful email.
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