BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-12-2011, 08:48 AM   #1 (permalink)
New Member
 
Join Date: Jun 2011
Model: 8310
PIN: N/A
Carrier: Orange
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default My sms get deleted

Please Login to Remove!

Over the past couple of days my text messages are getting deleted. On the Options i have it down as keep messages forever. I have deleted alot of other applications and it says i have alot of memory so why does this keep happening?

I'm sure this has happened to alot of people but would buying a memory card help? Or wont it make any difference?
Offline  
Old 06-12-2011, 09:03 AM   #2 (permalink)
BlackBerry Master
 
Motorcycle Mama's Avatar
 
Join Date: May 2008
Model: 9930
OS: 7.1.0.163
PIN: N/A
Carrier: Verizon
Posts: 4,351
Post Thanks: 0
Thanked 249 Times in 240 Posts
Default Re: My sms get deleted

What's the File Free on the device?

And a Media Card will not "help" as it cannot be used to store SMS.
Offline  
Old 06-12-2011, 09:11 AM   #3 (permalink)
New Member
 
Join Date: Jun 2011
Model: 8310
PIN: N/A
Carrier: Orange
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: My sms get deleted

Thanks for replying. It says File Free: 4025338 Bytes at the moment.

I dont understand why they keep getting deleted. Is the BB faulty or something?
Offline  
Old 06-12-2011, 10:04 AM   #4 (permalink)
BlackBerry Master
 
Motorcycle Mama's Avatar
 
Join Date: May 2008
Model: 9930
OS: 7.1.0.163
PIN: N/A
Carrier: Verizon
Posts: 4,351
Post Thanks: 0
Thanked 249 Times in 240 Posts
Default Re: My sms get deleted

4 025 338 Bytes is a very small amount of free memory.

Anytime it gets lower than about 12 000 000, you will run the risk of having data being deleted automatically.

You need to free up some memory. Read the FAQs section to see ways to increase your memory.
Offline  
Old 06-12-2011, 11:21 AM   #5 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,033
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default Re: My sms get deleted

As M-M said above, when memory gets low, the device will start deleting things to free it up - i.e. call logs, sms, email, etc.

Move music, photos and ringtones to the SD card. Delete the apps you don't use. The FAQ she mentioned should help you.
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 06-12-2011, 01:40 PM   #6 (permalink)
New Member
 
Join Date: Jun 2011
Model: 8310
PIN: N/A
Carrier: Orange
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default My sms get deleted

Thanks to both of you. I just thought getting a memory card would help but obviously i was wrong.

I will delete the apps i dont use.

Thanks again
Offline  
Old 06-12-2011, 01:43 PM   #7 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,732
Post Thanks: 15
Thanked 500 Times in 487 Posts
Default Re: My sms get deleted

If you are saving media (images, video, music) on your device, a memory (aka microSD or media card) will help. Get the card and move all the media from device memory to the card, and set the camera to save to the card instead of device memory.
Posted via BlackBerryForums.com Mobile
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: My sms get deleted
Thread Thread Starter Forum Replies Last Post
SMS Issue: Incoming stored on one EHO BlackBerry Network 0 01-09-2011 10:28 PM
screen layout-today(current) need2no General 9700 Series Discussion - Bold 2 1 11-29-2010 07:52 PM
sms text msgs getting deleted medside General 8100 Series Discussion - Pearl 5 07-09-2007 03:51 AM
sms text/call logs deleted and App loader problem... tbone1118 General 8300 Series Discussion - Curve 0 07-09-2007 02:20 AM
SMS messaging for Nextel's 7520 Q14 General BlackBerry Discussion 28 06-14-2006 10:14 AM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.