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Old 07-18-2011, 04:02 PM   #1 (permalink)
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Smile My 8310 keeps cutting off< plz help anyone!!!

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Hi everyone I have a blackberry 8310 and everytime I play music or receive a phone call it cuts off and restarts Can anyone please give advice on how to go about the problem?
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Old 07-18-2011, 05:17 PM   #2 (permalink)
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Default Re: My 8310 keeps cutting off< plz help anyone!!!

What OS version on the device?
What's the File Free on the device?
What applications do you have installed?
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Old 07-18-2011, 06:01 PM   #3 (permalink)
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Default Re: My 8310 keeps cutting off< plz help anyone!!!

My OS is 4.5.182
I'm nt sure what the file free is really
and I have the normal apps installed, bbm and browser nothing out of the ordinary I also have normal music an pics
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Old 07-18-2011, 06:04 PM   #4 (permalink)
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Default Re: My 8310 keeps cutting off< plz help anyone!!!

Go to Options> Status...it should tell you the Memory Free. What are "normal" apps and pictures? Do you store your pics and music on a memory card?
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Old 07-20-2011, 05:15 AM   #5 (permalink)
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Default Re: My 8310 keeps cutting off< plz help anyone!!!

The memory free on the device says 25143328 Bytes. When I say normal apps i mean bbm, docs to go, password keeper and yes all my music which are mp3's an all my pics which are jpegs are stored on the memory card which is also 1G

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