BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 12-09-2011, 07:02 AM   #1 (permalink)
New Member
 
Join Date: Dec 2011
Model: 8310
PIN: N/A
Carrier: Fido
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Angry NO SERVICE help

Please Login to Remove!

Hello I am trying to get my bb8310 to work with Fido and all is well on their end. However, I cannot find any networks, it is an unlocked AT&T phone and noone seems to be able to tell me what settings on phone I need. The best help I had was from AT&T which was a 76 minute phone call. She had me master reset, update, power reset, pull the sim card, etc... Blackberry was no help at all, just flubbed me off to AT&T and Fido said I have to call blackberry to get settings changed as it is not a fido phone. Where I live has Tbaytel and they run off Rogers, same with fido, and yet no matter what I try I cannot connect. Oh yeah, brand new fido sim card yesterday and I have never used this phone and I have verified that it is unlocked. Please help.
Offline  
Old 12-09-2011, 07:14 AM   #2 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,796
Post Thanks: 33
Thanked 441 Times in 381 Posts
Default Re: NO SERVICE help

Did this phone ever work for you before? The 8310 is a pretty old BlackBerry.
Offline  
Old 12-09-2011, 07:20 AM   #3 (permalink)
BlackBerry Master
 
Motorcycle Mama's Avatar
 
Join Date: May 2008
Model: 9930
OS: 7.1.0.163
PIN: N/A
Carrier: Verizon
Posts: 4,351
Post Thanks: 0
Thanked 249 Times in 240 Posts
Default Re: NO SERVICE help

Doesn't Tbaytel only have an HSPA network? If you are actually on that network, you won't be able to use that device.

Last edited by Motorcycle Mama : 12-09-2011 at 07:21 AM.
Offline  
Old 12-09-2011, 08:50 AM   #4 (permalink)
New Member
 
Join Date: Dec 2011
Model: 8310
PIN: N/A
Carrier: Fido
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: NO SERVICE help

No I'm on Fido but it just doesnt seem to want to find any network. I got this phone from ebay (good seller too) I have no service books or HRT could that be a major issue?
Offline  
Old 12-09-2011, 09:59 AM   #5 (permalink)
BlackBerry Master
 
Motorcycle Mama's Avatar
 
Join Date: May 2008
Model: 9930
OS: 7.1.0.163
PIN: N/A
Carrier: Verizon
Posts: 4,351
Post Thanks: 0
Thanked 249 Times in 240 Posts
Default Re: NO SERVICE help

Are you sure that it is unlocked?
Are you sure that your SIM card is compatible with the device?

Note that no Service Books or HRT is indicative of the device not being active on the BlackBerry Data services (meaning no data will work) but if the device is unlocked, hasn't been blocked and is compatible with your network, then voice and SMS should work.


When you go to Options > Advanced Options > SIM Card and type in MEPD, what does it read next to "Network"?
Offline  
Old 12-09-2011, 12:35 PM   #6 (permalink)
New Member
 
Join Date: Dec 2011
Model: 8310
PIN: N/A
Carrier: Fido
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: NO SERVICE help

when I go to options>Sim Card>and type MEPD everything shows as disabled.
Offline  
Old 12-09-2011, 02:24 PM   #7 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,796
Post Thanks: 33
Thanked 441 Times in 381 Posts
Default Re: NO SERVICE help

Do you have a BlackBerry Data Plan?
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: NO SERVICE help
Thread Thread Starter Forum Replies Last Post
Hope Less Service - Somebody Plz Help Deepak Jain 70755 BlackBerry Help 2 01-27-2011 01:45 PM
BES 5.0 Exchange/Domino final documentation posted illy BES Admin Corner 9 05-12-2009 11:16 AM
8100 Bluetooth Modem LunkHead Linux Users Corner 55 09-04-2008 01:41 PM
I.M Security zerog46 Aftermarket Software 11 06-09-2008 07:29 PM
Problems after fresh installation Domel BES Admin Corner 18 05-18-2007 11:14 AM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.