Originally Posted by fkjr2
sorry I should have mentioned, I am on BIS not BES
Not sure on that one. I assume you have backedup the old unit via Desktop Software. Then, If you try "Backup and Restore/ Advanced" on the Desktop software, can't you see password keeper to move it over to the new unit.
If not, try turning off the sync per the earlier post.
At this point, I'm just guessing. The method listed above worked for me with no need to do anything on our BES.
Can anyone else help??