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 BlackBerry Device Specific General 8300 Series Discussion - Curve Go

Media Manager?

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Old 06-05-2007, 07:59 AM   #1 (permalink)
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Default Media Manager?

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How do I get media manager on my 8300? It is not on it and I thought it comes loaded? Do I have to download from balckberry or roxio website? Is it in a service back for 4.2?
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Old 06-05-2007, 08:12 AM   #2 (permalink)
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Media Manager is a desktop software that comes with your Desktop Manager download of ver. 4.2, Service Pack 2.

Where do I download the latest version of Desktop Manager? - BlackBerryFAQ
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Old 06-05-2007, 08:29 AM   #3 (permalink)
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Quote:
Originally Posted by antcap51 View Post
How do I get media manager on my 8300? It is not on it and I thought it comes loaded? Do I have to download from balckberry or roxio website? Is it in a service back for 4.2?
Media Manager comes with the desktop manager, like jsanders said. The new Roxio version comes on a CD with the Curve and downloads automatically during the instal process of DM on the disk. I was not going to use the disk that came with my 8300 since I had the 4.2 DM until I found out that Roxio was added for this device. Now I have it.
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Old 06-05-2007, 08:56 AM   #4 (permalink)
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I downloaded the DM from the curves cd and dont see the media manager on my BB or on DM? Where is it loacated?
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Old 06-05-2007, 08:59 AM   #5 (permalink)
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Open Desktop Manager, double-click the icon Media Manager.
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Old 06-05-2007, 09:03 AM   #6 (permalink)
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Quote:
Originally Posted by JSanders View Post
Open Desktop Manager, double-click the icon Media Manager.
^^ what he said. If you have the up to date DM for curve Roxio will open as your Media Mgr.

I have yet to play around with it but it looks like a nice program compared to the basic media mangr.
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Old 06-05-2007, 09:59 AM   #7 (permalink)
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Default Media Manager not installed
I have the same problem with Media Manager. Installed new software from CD, no media manager. Downloaded from cingular site. Still no media manager. Other 5 apps look and work fine in desktop manager. Had some strange - but typical - windows installation error but everything else installed fine. Must I resort to the brute force way of copying songs to my micro sd card on the 8300?? Help!!
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Old 06-05-2007, 10:09 AM   #8 (permalink)
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Actually, with mass storage enabled... copying/moving from an explorer screen is faster.

Would you kindly post the version of DM you installed (Help > About). If you downloaded the latest version (4.2 Service Pack 2, almost 350mb download) then Media Manager is inside Desktop Manager.
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Old 06-05-2007, 10:16 AM   #9 (permalink)
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Quote:
Originally Posted by JSanders View Post
Actually, with mass storage enabled... copying/moving from an explorer screen is faster......
I agree, couldn’t be simpler.
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Old 06-05-2007, 10:21 AM   #10 (permalink)
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Quote:
Originally Posted by jcbackus View Post
I have the same problem with Media Manager. Installed new software from CD, no media manager. Downloaded from cingular site. Still no media manager. Other 5 apps look and work fine in desktop manager. Had some strange - but typical - windows installation error but everything else installed fine. Must I resort to the brute force way of copying songs to my micro sd card on the 8300?? Help!!
What 5 apps? You should have:
Application Loader
Backup and Restore
Media Manager
Switch Device Wizard
Synchronize

That is 5 including the media manager you are looking for. It will not say "Roxio" but I think that was made clear earlier.
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Old 06-05-2007, 11:07 AM   #11 (permalink)
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Default Missing Media Manager
Very, very strange on the missing media manager from the desktop redirector. It was missing when I installed from the CD that came with the 8300. So I went to the cingular download site. Downloaded version 4.2.2.14 The 5 applications that show up are:

Application Loader
Backup and Restore
EMAIL SETTINGS (shouldn't this be Media Manager??)
Switch Device Wizard
Synchronize

No idea.....
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Old 06-05-2007, 11:18 AM   #12 (permalink)
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It sounds like you downloaded the version WITHOUT media manager. Download from this link...
https://www.blackberry.com/Downloads/browseSoftware.do
BlackBerry Desktop Software v4.2 SP2 (English)

* File name: Desktop Software v4.2 SP2 (English)
* File size: 231 MB
* Date posted: 18-May-07
Last edited by JSanders : 06-05-2007 at 11:20 AM.
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Old 06-05-2007, 12:17 PM   #13 (permalink)
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When it goes to load media manager it says loading media manager but it waits 2 seconds and no loading occurs and it pops to the finished screen. Any suggestions?
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Old 06-05-2007, 01:22 PM   #14 (permalink)
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Reboot your computer. Check your Windows control panel and uninstall it if it shows there, reboot again and begin a new install of DM.
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Old 06-05-2007, 01:51 PM   #15 (permalink)
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Quote:
Originally Posted by JSanders View Post
It sounds like you downloaded the version WITHOUT media manager. Download from this link...
https://www.blackberry.com/Downloads/browseSoftware.do
BlackBerry Desktop Software v4.2 SP2 (English)

* File name: Desktop Software v4.2 SP2 (English)
* File size: 231 MB
* Date posted: 18-May-07

I sounds like he has the Disk tht came with the 8300. That has the right stuff on it, he is just having computer problems. Hopefully your suggestions help but I do not think he needs to download anything as it is on the CD.
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Old 06-05-2007, 01:58 PM   #16 (permalink)
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Fixed it. Must have been a corrupt download. I uninstalled it. Then I went to
cingular.com/bbdonwloads
and download the 4.2 service pck 1 not 2 beacuse I run outlook 2003
It works. Maybe the CD that comes with the 8300 is for outlook 2007 and that is why it didnt work?
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Old 06-05-2007, 02:08 PM   #17 (permalink)
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btw, the media manager is a memory hog - it really isnt very user friendly either - gonna just add media thru windows explorer!
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Old 06-07-2007, 12:55 PM   #18 (permalink)
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Default Problem solved!
Thanks everyone. I downloaded several different versions, none of which worked. I then followed the advice, uninstalled all prior versions of desktop manager, rebooted, shut down all running applications, and reinstalled V4.2 I now have media manager. Some flaky windows XP-OS problem.....Appreciate the help.
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Old 07-04-2007, 10:34 PM   #19 (permalink)
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I had the same issue, using the CD that came with the Curve. Turns out, you can run the setup of the Media Manager by going to:

files\exec\bbinstaller\SR_MM and running setup.exe on the CD.

Doing that, the installer complained about not having administrator rights to install. Once that was fixed, I had my Media Manager icon in the DM.

Good luck!
Barthold
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Old 11-12-2007, 10:47 PM   #20 (permalink)
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Quote:
Originally Posted by JSanders View Post
Open Desktop Manager, double-click the icon Media Manager.
yeah well i jsut installed it and well when i double click i get a format loader error about an image and the a runtime error PLEASE PELASE HELP!
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