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Old 06-05-2007, 11:34 AM   #1 (permalink)
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Default Java Exception Error?

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About 2 out of my last 20 incoming calls have resulted in a Java Exception error screen popping up. This occurs as the phone is ringing and displaying the incoming call screen. I am still able to answer the call and the phone seems to be functioning fine after dismissing the error screen.

I am on AT&T with no 3rd party apps installed, just BIS, PTT and Outlook sync. Just wondering if anyone else has experienced this error or knows more details about it. Thanks!
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Old 06-05-2007, 11:41 AM   #2 (permalink)
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Wirelessly posted (8703e Sprint: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8703e/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/104)

Have you tried pulling the battery?
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Old 06-05-2007, 12:02 PM   #3 (permalink)
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Quote:
Originally Posted by jtdarden View Post
Wirelessly posted (8703e Sprint: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8703e/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/104)

Have you tried pulling the battery?
Yes, I have done a hard reset about 3 times, the latest one was this morning and I have yet to get that error message after about 5 incoming calls. Perhaps a fluke that has rectified itself?
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Old 06-05-2007, 12:09 PM   #4 (permalink)
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Wirelessly posted (8703e Sprint: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8703e/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/104)

Usually the battery pull fixes it. Sometimes the os get gummed up and needs to be cleared out.
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Old 06-07-2007, 08:13 AM   #5 (permalink)
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I'm not too sure if this is off topic here, but I'm wondering if you go to...

browser>menu>options>browser config........does anyone have support java script checked?

browser>menu>options>general prop.'s.....does anyopne have enable java script location support checked?


browser>menu>options>cache operations.......is it ok, to clear everything out of their daily or should most of that stuff be left alone besides the content cache?
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Old 06-08-2007, 07:04 PM   #6 (permalink)
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Default Java Exception - Update

An update, I can finally consistently reproduce this Java Exception window. I have 2 8300s with PTT and whenever I PTT from phone A to phone B and then follow-up with a regular phone call from phone A to phone B, phone B pops up a Java exception window during ringing. I believe the PTT application is the one throwing the exception because phone B then goes through a lengthy "logging into PTT" process which should already be completed at this point.

This error occurs on both phones which leads me to believe that it is not a hardware defect but a software bug. I guess I'll have to wait until the next OS update to see if this issues is resolved. Anyone else experiencing this or could test this for me?
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Old 06-09-2007, 05:01 AM   #7 (permalink)
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Quote:
Originally Posted by racyb View Post
An update, I can finally consistently reproduce this Java Exception window. I have 2 8300s with PTT and whenever I PTT from phone A to phone B and then follow-up with a regular phone call from phone A to phone B, phone B pops up a Java exception window during ringing. I believe the PTT application is the one throwing the exception because phone B then goes through a lengthy "logging into PTT" process which should already be completed at this point.

This error occurs on both phones which leads me to believe that it is not a hardware defect but a software bug. I guess I'll have to wait until the next OS update to see if this issues is resolved. Anyone else experiencing this or could test this for me?
I cannot test - do not have such a device yet, but you can check what exactly causes the error. On your BB home screen hold ALT and click LGLG. It will take to a device log screen. Scroll it down and check for java exceptions. Check what application provokes it.
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Old 06-09-2007, 08:55 AM   #8 (permalink)
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Can somemone check their settings I listed above and tell me if they have the same thing checked off? I do get an error java message sometimes.
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Old 06-10-2007, 06:11 AM   #9 (permalink)
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Yes, I do!
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