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Old 06-06-2007, 05:19 AM   #1 (permalink)
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Default Duplicate email address in PROFILES?

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When I go to edit my profiles on my 8300 my Blackberry, under "Normal", my Blackberry email address is listed twice. I was wondering why my tone notification was not going off when I received an email.

I looked and one email address is set up correctly and the other was not and was not doing the correct notification thing.

Anyone know why my Blackberry email address is listed twice. I did use the switch wizard thing from my 8700.
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Old 06-06-2007, 05:26 AM   #2 (permalink)
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Nothing here - I am not using the "Use Active Profile Except" feature -- so all I can confirm is it didn't add anything. I also did not use the switch wizard -- all that I did was an Enterprise Activation after doing the normal setup wizard on the device. fwiw
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Old 06-06-2007, 06:03 AM   #3 (permalink)
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I took a heart stopping chance and deleted my Blackberry email address! Both dissapeared from my profiles at the same time. It scared the hell out of me as when I tried to restart the address it said it was already in use!!!!! OUCH!

I waited a few minutes and it allowed me to do it! Now there is only one copy of my address in profiles.

That is enough excitement for me for the day! I depend on this thing working and the thought of it not is more than I can stand!
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Old 06-28-2007, 02:09 PM   #4 (permalink)
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Greg - did you mean you deleted it in BIS? I'm having the same problem.

I deleted it in BIS and re-added it and it still shows two addresses in profiles. I've resent service books and re-registered, also battery pull. Not sure what to do next.

Edit: 2nd battery pull worked - only one email add. in profiles.
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Last edited by teskew : 06-28-2007 at 02:31 PM.
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