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Old 06-13-2007, 02:01 PM   #1 (permalink)
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Default Need Help going from 7250 to 8300

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A friend went from a 7250 on VZW to an 8300 on ATT and the only issue i am having is that the address book wont restore to the 8300. Am searching the Archive as I type with no success. Any help would be much appreciated.
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Old 06-13-2007, 02:11 PM   #2 (permalink)
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Hmmm... Can't you sync the 7250 with Outlook, then sync it back to the 8300? That is what we did for my wife's phone when she upgraded from the Cingular 8125 to the BlackBerry 8300.
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Old 06-13-2007, 02:52 PM   #3 (permalink)
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Default My Outlook is toast on this laptop so there has to be another way.

Any help would be great!
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Old 06-13-2007, 03:08 PM   #4 (permalink)
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Quote:
Originally Posted by phs3 View Post
Any help would be great!
Do you have the software to your new Blackberry? If so install it and there is a "Change Device Wizard" in this software that will move everything from your old Blackberry to the new.

If you do not have the CD, go tot the RIM website and download the Desktop Manager and install it
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Old 06-13-2007, 03:23 PM   #5 (permalink)
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Default I tried that. It did everything, but the address book still comes up blank.

I have 2205 address book entries in the 7250 and shudder to think about re-entering them manually.
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Old 06-13-2007, 03:28 PM   #6 (permalink)
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Can you delete the address book using Desktop manager- Backup/Restore- Advanced and then try restoring from the PC's backup. This is what I do when my outlook calendar won't transfer occasionally.
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Old 06-13-2007, 03:32 PM   #7 (permalink)
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Default trying it now! thanks. will let you know.

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Old 06-13-2007, 03:38 PM   #8 (permalink)
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Drum-Roll......
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Old 06-13-2007, 03:51 PM   #9 (permalink)
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Default Great idea but no dice. I even tried uploading the

7250 Address book to my 8700 and get nothing. Must be an issue in copying it from the 7250. Any other ideas are most welcomed.
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Old 06-13-2007, 03:57 PM   #10 (permalink)
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Wow I really thought that would do it. Ok, let's back track here. You did a full backup on the old device. You connected the new device and did a device switch and then restored.

When you tried what I suggested you did have the new device connected and performed the following Backup/restore>Advanced>and highlighted the Device Database for Contacts and Selected clear. Close>Close>

Are you contacts stored in outlook as well? If so after performing the above steps you should be able to just click synch.
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