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Old 06-14-2007, 12:22 PM   #1 (permalink)
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I've been a Treo use for 2 years now and I'm ready to make the switch to the 8300.

Here's the problem, as it stands now, only director level and above employees get access to the Exchange Server. I've fought with my manager and it's just not happening. I did some searching and found this post that's dated 2002 but would like to know if this is still a viable solution.

I'd like to receive live email rather than have it pushed from a constantly turned on PC. That's how my Treo works and I can't stand it.

Any ideas or recommendations will be greatly appreciated.


No. You can set up server-side rules which work whether the client is on or not. A little tricky (IT department couldn't figure it out) but here it is:

You must be connected to the Exchange Server / network to set this up. I don't know whether it would work with a VPN so its best to do this from the office.

- Open Outlook.
- Go to contacts and select new.
- In the name field type "XXX - GA" for GoAmerica or whatever.
- In the email field type ""
- Click save and close.
- Click on your inbox.
- Click on tools and click on rules wizard.
- There are several fields you need to go through, it is not self-explanatory. First click on new or new rule.
- Next, click on the item that executes the rule when it is received on the Exchange Server as opposed to when it is downloaded onto your client computer. Ultimately this will be a server side rule. You will NOT have to have your computer on for emails to be redirected to your 950 or 957 and they will be redirected real-time.
- Click next.
- Next click on the item that will execute the rule if YOU are in the to: or cc: field.
- Next there is a list of "standard" rules. You'll have to scroll down and find the one dealing with "redirection" of email, NOT FORWARDING. Forwarding will send you emails that come from YOU making it difficult to respond or even know who they came from.
- It will ask you to where you want this email to be redirected to. This is where the item in the address book you added above comes into play. DO NOT USE THE GLOBAL CORPORATE ADDRESS BOOK. Scroll down and find the link to your personal address book, the one that will have the entry "XXX - GA."
Once you find that item, click on it.
- You can save at this point.
- Go through the rules again and create a rule that will redirect emails NOT directed to: or cc: but from a DISTRIBUTION LIST. When this pops up, include ALL the distributions lists (1) you are on, AND (2) from which you want to receive email to your 950 or 957 (i.e., _all_employees, _execs, _marketing, ect.).
- Go through the same steps as above and save.
- Before closing out the rules wizard, you will come to a screen that lists your rules and prioritizes them. Be sure to move the to: or cc: rule to the top of the list.
- Save, close Outlook and re launch.
- At this point, the rule is stored ON THE EXCHANGE SERVER and not on your machine. The rules will execute on the server and you will NOT need to have your client computer on to get your email. Lastly, you will get copies on both your notebook / desktop and on your 950 / 957.

You can also redirect or forward any other personal email accounts to the pager, although your ability to do so will depend on the account.

One reader tried it, got it all working other than one variable. He explains his fix below.

I finally got Exchange Server installed so I'm on to the Blackberry experiment. Here's what I have found...

I followed mressa's instructions to the letter but was not able to get the blackberry to accept the autoforwarded email. To test all aspects of the route I send emails directly to the blackberry - this worked fine. I sent redirected emails to other pop accounts - worked fine. And so I tried every possible combination and so it appears that somehow the blackberry device is rejecting emails that were 'autoforwarded' by the Exchange Server.

Any ideas on this matter?


10-14-2002, 11:07 AM
Well, it is finally working!

This is how I did it:

Create a contact in Exchange Server (not a user). Assign that contact the SMTP blackberry email address. In Active Directory, configure the blackberry owner's user's properties to send a copy of incoming email to the SMTP blackberry contact. Voila!

Thanks for all the input...
Old 06-14-2007, 12:38 PM   #2 (permalink)
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if you can access your email via the web (Airline Tickets Antiques Apartments Car Accessories Cell Phone Deals at you can just use BIS
Old 06-14-2007, 12:45 PM   #3 (permalink)
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I'm sorry, I forgot to mention that it's on a Outlook Exchange server.

It's corporate email.
Old 06-14-2007, 12:47 PM   #4 (permalink)
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Does it matter that it's on an Outlook Exchange Server ?

I'm not familiar with BIS but I'm researching now.


*edit, it says that the BIS pushes the email, does this mean I have to have a PC turned on and connected to my companies network 24/7 ?

**edit, if I choose the BIS route, what kind of support would I need from my IT group? Would this be something I could setup on my own? Our IT group is less than willing to go out of their way to do anything that's not the norm.

Last edited by DrVest : 06-14-2007 at 01:01 PM.
Old 06-14-2007, 01:28 PM   #5 (permalink)
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If you have outlokk web access, you just need the domain name, your login and password and set that up in BIS and it will keep a constant connection to your mail account and push down any new messages with no pc in the middle
Old 06-14-2007, 03:43 PM   #6 (permalink) Moderator
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if you can access your mail from a outlook server page like or something and pulls out a outlook exchange login/password type login

you can put it on bis. Its a bit tricky though, took me about 8 tries to get it you have to know your domain name \user name

like say\user name and the have the url ready with the user name and password. IT is not HOWEVER real time push. Sorry I'm sad to. I can't get access to our bes server at work but it set on a 15 minute push I think though sometime it gets delivered instantly. If you like I can walk you through it. Do you have att or tmobile or something else? I'm only familiar w/ what i think its the 2.3 bis service(I got mine activated 6/2 ) and I never got a choice to upgrade.
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