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CrackBerry Addict
Posts: 769
Join Date: Apr 2005
Location: UK
Model: 8900
Carrier: T-Mobile UK
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08-26-2007, 02:42 PM
2 days old, and I've noticed a tiny spec in the middle of the screen. Shows white when it's off, and black when it's on. Grrrr. Wish I'd not seen it...
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New Member
Posts: 10
Join Date: Jul 2007
Model: 8300
PIN: N/A
Carrier: cingular
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08-26-2007, 10:15 PM
Just got finished performing surgery on mine. yes i had been attacked by the dust gnomes!! I looked at the youtube video from this post, and realized that it is really simple. This also gives you a chance to tighten up those loose side bumpers since the same screws hold them in. I was careful not to touch the screen itself using compressed air and dry Q-tips (careful not to touch the foam with the Q-tip as the fibers will stick and make you even more frustrated). It looks like the design is fine just the precision of the pieces are poor  . I did a little hand forming to ensure the foam seals were going to keep contact and gave a little extra turn on the screws  (gentle!!!)I will let yall know if the gnomes return. Until then good luck with yours and be a little more gentle then the video 
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Talking BlackBerry Encyclopedia
Posts: 222
Join Date: Aug 2007
Location: ON
Model: 3GS
Carrier: Rogers
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08-26-2007, 11:17 PM
Quote:
Originally Posted by vinmontRD
Northener:
Could be that this is a common problem - but I'm not convinced yet. The "90%" that you're observing is probably a bit misleading. Could be that it's 90% of the people who look at this thread title and take an active interest, and that could be primarily people who have a dust problem, skewing the stats somewhat.
I've had a curve for many weeks now, using it extensively every day, and I know at dozen other colleagues who are also using curves over about the same time frame. None of them have reported a dust problem yet (and most aren't as careful with their curve as I tend to be with my mobile equipment).
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I'm a medic at a horse racing track and the dust there is unreal. I've been using my Curve at the track for two months now, and it's dust free.
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CrackBerry Addict
Posts: 769
Join Date: Apr 2005
Location: UK
Model: 8900
Carrier: T-Mobile UK
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08-29-2007, 09:16 AM
I wonder how much we're not helping ourselves? On here, we're the type of people who worry about dust and want to keep our gadgets like new. So how much are we perpectually wiping the screens, building up static, and wind up with the inside of the screen actually actively ATTRACTING dust as a result?!
Of course with proper sealing it wouldn't be a problem anyway, but I wonder how much dust there is in devices than are left with greasy ear marks all over the screen. Their owners rarely polish and preen their devices...
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Thumbs Must Hurt
Posts: 69
Join Date: Aug 2007
Location: Kirkland, WA
Model: 9000
PIN: N/A
Carrier: AT&T
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08-29-2007, 03:03 PM
Is their a case or skin that can prevent this problem?
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CrackBerry Addict
Posts: 769
Join Date: Apr 2005
Location: UK
Model: 8900
Carrier: T-Mobile UK
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08-29-2007, 03:19 PM
Maybe a food freezer bag 
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Talking BlackBerry Encyclopedia
Posts: 351
Join Date: Dec 2006
Model: 9000
Carrier: optus
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08-29-2007, 07:45 PM
in this day and age, we shouldnt be getting dust inside our devices.
its pretty bad form from RIM.
well, i just pulled my 8300 apart and gave it the no more dust treatment.
i think the problem with my curve lies in the right hand side of the device, its quite easy to lift the silver plastic away from the rubber.
ive just put some sticky tape across the right hand side. crude but i cant think of any other solution for now.
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CrackBerry Addict
Posts: 769
Join Date: Apr 2005
Location: UK
Model: 8900
Carrier: T-Mobile UK
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08-31-2007, 06:40 AM
Quote:
Originally Posted by wibbly
I wonder how much we're not helping ourselves? On here, we're the type of people who worry about dust and want to keep our gadgets like new. So how much are we perpectually wiping the screens, building up static, and wind up with the inside of the screen actually actively ATTRACTING dust as a result?!
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Well, the bigger dust bunnies appear and disappear in my screen. I think I caught one move! No it wasn't alive. Guess what, it was as I was cleaning the screen. I must have been generating a small static charge which 'caught' the dust. I don't know where it's gone, but I can't see it now...
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Knows Where the Search Button Is
Posts: 28
Join Date: Aug 2007
Model: 8310
PIN: N/A
Carrier: AT&T
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09-02-2007, 12:40 PM
my blackberry i got a little over three weeks ago and i have a bunch of dust on the right hand side everyone else has, its not awful, but it mars the screen and pisses me off
someone asked about amazon and returning it to the store, im wondering that too because if i have the chance for a non-dusty phone then why not right? but i did buy it online and dont want to go through the process with them and be left without a phone...
anyone know?
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CrackBerry Addict
Posts: 769
Join Date: Apr 2005
Location: UK
Model: 8900
Carrier: T-Mobile UK
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09-02-2007, 12:55 PM
Just got mine replaced (1 week old). The replacement has one small spec out of the box! Doh!
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Knows Where the Search Button Is
Posts: 45
Join Date: Jun 2006
Location: los angeles
Model: Curve
Carrier: ATT
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09-02-2007, 11:21 PM
I just got my Curve yesterday, and am terrified of these so called dust monsters everyone is talking about. I usually keep my BB in my pocket without a skin or anything, and I know that's the best way to attract dust. But does anyone have any suggestions on how to keep it from getting dusty?
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Knows Where the Search Button Is
Posts: 29
Join Date: Dec 2006
Location: Chicago
Model: 8100
Carrier: T-Mobile
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09-05-2007, 06:20 PM
I've had the curve for less than 1 week and i already have a boatload of dust in the device. Unacceptable.
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CrackBerry Addict
Posts: 621
Join Date: Oct 2006
Location: NYC
Model: 9700
Carrier: at&t
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09-06-2007, 05:21 AM
Just got mine replaced on Tuesday from at&t, because of an issue with my original send key not working any more(???) Anyway the new one is only 2 days old and filled with dust on the right hand side. Totally ridiculous for that to happen after only 2 days of use.
All I know is that I'm counting down the days until at&t releases the HTC Tilt with Blackberry connect! Tired of RIM pushing half baked units out the door!
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CrackBerry Addict
Posts: 769
Join Date: Apr 2005
Location: UK
Model: 8900
Carrier: T-Mobile UK
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09-06-2007, 06:29 AM
Quote:
Originally Posted by sean76
...only 2 days old and filled with dust on the right hand side. Totally ridiculous for that to happen after only 2 days of use.
All I know is that I'm counting down the days until at&t releases the HTC Tilt with Blackberry connect! Tired of RIM pushing half baked units out the door!
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Clearly RIM have a problem with a % of 8300 units. I've not had this problem with a RIM device/design before. If it's actually as bad/prevalent as this topic would have us believe, RIM will fix it. The trick will be finding out when 'fixed' units are actually available and how to get one. Until then we seem just to be swapping units to others with the same flaw.
But beware:
- Are you sure the HTC model you're after also doesn't have the same or another design/production fault somewhere? Certainly I'd be after finding forums where this particular device is discussed.
- Last time I was involved with BB Connect (a year ago) it wasn't too great on any device I tried it on. Remember, a significant part of the BB experience for end users (notwithstanding the dust problem in the 8300) is about the device's attributes - battery life, size and weight, keyboard, usability and stability of the OS, etc. You may/may not like another device that happens to run a version of some of the BB client software as much, not least because these devices have their own OS's, email and PIM apps, etc. The question is how well the BB Connect client sits with/is/is not integrated with all of this.
Last edited by wibbly : 09-06-2007 at 06:32 AM.
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Knows Where the Search Button Is
Posts: 16
Join Date: Sep 2007
Model: 8300
PIN: N/A
Carrier: att
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09-07-2007, 02:41 PM
I cannot get the screws back in after taking thye phone apart,...the tiny little screws that i take out to disassemble do not tighten and are loose any recommendation...I NEED HELP
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Knows Where the Search Button Is
Posts: 49
Join Date: Apr 2005
Location: LI,NY
Model: 8300
Carrier: Att
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picture of my dust -
09-07-2007, 04:20 PM
Here is a picture of how bad must dust is now. I think I am at the point that I will have to take it apart and clean it out, as my case opening tools just arrived. I can't see going through the trouble of exchanging it at this point, as I have a feeling that will be a major headache.
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Knows Where the Search Button Is
Posts: 16
Join Date: Sep 2007
Model: 8300
PIN: N/A
Carrier: att
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09-07-2007, 04:25 PM
I have that headache and have taken it apart but can not get the screws back in....ANY HELP PLEASE
Quote:
Originally Posted by duckworth
Here is a picture of how bad must dust is now. I think I am at the point that I will have to take it apart and clean it out, as my case opening tools just arrived. I can't see going through the trouble of exchanging it at this point, as I have a feeling that will be a major headache.
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Knows Where the Search Button Is
Posts: 21
Join Date: Mar 2006
Location: Chicago
Model: 8300
Carrier: AT&T
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09-07-2007, 04:32 PM
Dang! And I thought my dust was bad.
You know -- I want to be an optimist, but I gotta' say this dust issue is simply disappointing.
Quote:
Originally Posted by duckworth
Here is a picture of how bad must dust is now. I think I am at the point that I will have to take it apart and clean it out, as my case opening tools just arrived. I can't see going through the trouble of exchanging it at this point, as I have a feeling that will be a major headache.
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No longer Registered.
Posts: 3,764
Join Date: Jan 2005
Location: Jacksonville, FLorida
Model: 9000!
PIN: NOT!
Carrier: AT&T
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09-07-2007, 06:40 PM
Quote:
Originally Posted by duckworth
Here is a picture of how bad must dust is now. I think I am at the point that I will have to take it apart and clean it out, as my case opening tools just arrived. I can't see going through the trouble of exchanging it at this point, as I have a feeling that will be a major headache.
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Looks like you need to gather that up with a razor blade and . . . . .
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Thumbs Must Hurt
Posts: 100
Join Date: May 2006
Location: LA, CA
Model: 8310
Carrier: AT&T
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09-07-2007, 06:52 PM
Quote:
Originally Posted by duckworth
Here is a picture of how bad must dust is now. I think I am at the point that I will have to take it apart and clean it out, as my case opening tools just arrived. I can't see going through the trouble of exchanging it at this point, as I have a feeling that will be a major headache.
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that's exactly how mine looks, but I also have a little more just above that big gob of dust. i took a picture of mine and e-mailed it to RIM along with a message. who knows if it'll do anything, but it was worth a shot. i'm planning on getting the 8310 (or 20) for AT&T, but i'm anxious to first read these boards for dust issues on that phone too when it comes out!
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Knows Where the Search Button Is
Posts: 20
Join Date: Sep 2007
Model: 8300
PIN: N/A
Carrier: AT&T
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09-07-2007, 09:57 PM
Say it ain't so
My curve is on it's way
I had this problem on my razr a couple of years ago, however the SLVR that I have now has absolutley no dust in it, and I've had it over 10 months now.
Last edited by MikeRizzo : 09-07-2007 at 10:12 PM.
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CrackBerry Addict
Posts: 716
Join Date: Jul 2007
Location: NJ, USA
Model: 8900
OS: 5.0.0.238
Carrier: T-Mobile
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09-07-2007, 10:42 PM
Quote:
Originally Posted by duckworth
Here is a picture of how bad must dust is now. I think I am at the point that I will have to take it apart and clean it out, as my case opening tools just arrived. I can't see going through the trouble of exchanging it at this point, as I have a feeling that will be a major headache.
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Wow - that's really bad. I'd love to know what the difference is between units that take on lint and those that don't. After months of constant use, I still don't have a spec of dust - but I'm getting increasingly concerned about potentially doing something that will leave my device prone to dust as well.
Yours almost looks like the dust is infiltrating between the camera button and volume toggle. That's generally the part of the side rail that some people report is "floppy" and loose. I'm wondering if the looseness that some people experience lets the side rail flex inward, opening a small gap under the right edge of the front of the case and letting dust in. Still wondering why mine has NO dust problem after several months -- although I'm definitely not complaining!!!
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Thumbs Must Hurt
Posts: 100
Join Date: May 2006
Location: LA, CA
Model: 8310
Carrier: AT&T
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09-08-2007, 11:37 AM
Quote:
Originally Posted by MikeRizzo
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a bunch of us use those anyway... they protect the screen from scratches, but most of the dust comes in from the sides or back.
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Knows Where the Search Button Is
Posts: 20
Join Date: Sep 2007
Model: 8300
PIN: N/A
Carrier: AT&T
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09-08-2007, 11:47 AM
Quote:
Originally Posted by Holz
a bunch of us use those anyway... they protect the screen from scratches, but most of the dust comes in from the sides or back.
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Ah nvm then...
Does it actually do it's job? I have yet to order it...
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Knows Where the Search Button Is
Posts: 49
Join Date: Apr 2005
Location: LI,NY
Model: 8300
Carrier: Att
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09-08-2007, 12:27 PM
Quote:
Originally Posted by MikeRizzo
I think i'll order one, it's only $13...
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Just curious, why are people spending $13 dollars for a screen protector when you can just replace the whole screen lens for 4.99?
bb-8300-08 BlackBerry 8300 Curve OEM silver LCD lens- Sony, Dopod/O2, Acer, Samsung, Apple, Motorola, Tools, HTC, Nokia, Panasonic, Bl
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BBF Moderator
Posts: 37,803
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
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09-08-2007, 12:34 PM
Quote:
Originally Posted by duckworth
Just curious, why are people spending $13 dollars for a screen protector when you can just replace the whole screen lens for 4.99?
bb-8300-08 BlackBerry 8300 Curve OEM silver LCD lens- Sony, Dopod/O2, Acer, Samsung, Apple, Motorola, Tools, HTC, Nokia, Panasonic, Bl
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And will replacing the screen protect it from future dust? the device still must be sealed properly.
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Knows Where the Search Button Is
Posts: 49
Join Date: Apr 2005
Location: LI,NY
Model: 8300
Carrier: Att
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09-08-2007, 12:39 PM
Quote:
Originally Posted by JSanders
And will replacing the screen protect it from future dust? the device still must be sealed properly.
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I would say yes. The new screen comes with a new seal, so you can take your time and make sure that it is sealed good. I would wager that I could be more meticulous and do a better job than an underpaid assembly line worker that did it incorrectly the first time.
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CrackBerry Addict
Posts: 769
Join Date: Apr 2005
Location: UK
Model: 8900
Carrier: T-Mobile UK
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09-08-2007, 06:33 PM
Quote:
Originally Posted by duckworth
Just curious, why are people spending $13 dollars for a screen protector when you can just replace the whole screen lens for 4.99?
bb-8300-08 BlackBerry 8300 Curve OEM silver LCD lens- Sony, Dopod/O2, Acer, Samsung, Apple, Motorola, Tools, HTC, Nokia, Panasonic, Bl
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4.99? Does the old come off frm the front, with th enew one stuck in from the front? Might be an easier way of doing a clean for five bucks.
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New Member
Posts: 1
Join Date: Sep 2007
Model: 8300
PIN: N/A
Carrier: at&t
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09-09-2007, 10:46 AM
yep. i have dust under the screen on the top right corner.. i even tried to take the phone apart to get the dust out..it bothers me..i couldnt take it apart tho..any suggestions
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Talking BlackBerry Encyclopedia
Posts: 351
Join Date: Dec 2006
Model: 9000
Carrier: optus
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09-09-2007, 08:32 PM
i replaced my 8300 with an 8310.
guess what guys?!
its exactly the same as my 8300 in construction. still a POS and looks like its going to attract dust again.
after carefully having a look at my 8300, and hellbent on keeping my 8310 dust free, ive taped along the right hand side of the screen and the plastic housing down to the rubber sides. so far so good, gone thru the a few days with no dust. my brand new phone looks like its a few years old now tho.
pretty pathetic but if it keeps the dust out, ill be a happy little smurf.
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Talking BlackBerry Encyclopedia
Posts: 246
Join Date: May 2005
Location: New Orleans, LA
Model: 9000
Carrier: at&t
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09-10-2007, 07:31 PM
i must have gotten lucky...i got my curve when it first came out and i have no dust at all...of course it is in the bb leather pouch when not in use and i never put it in my pocket.
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Thumbs Must Hurt
Posts: 146
Join Date: Sep 2007
Model: 8900
PIN: N/A
Carrier: AT&T / CINGULAR
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09-10-2007, 09:50 PM
i have a tiny bit of dust, but i didnt notice any of it at all until i started reading threads about soo many people having dust in their units.
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New Member
Posts: 3
Join Date: Sep 2007
Model: 8300
PIN: N/A
Carrier: Rogers
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09-14-2007, 12:58 AM
I've had my curve for a bit over two weeks now and have dust issues as well. i am not sure the dust enters from the side rails. On mine it looks like it is entering from the perimeter of the lens. If i blow on the right side of the lens (where it meets the casing, i get condensation behind the lens. I air can get in from there, then certainly dust won't be too far behind.
I have also notice that the lens has a bit of play. If i push the right side down, it stays down for a while then comes back up, as if the adhesive is not strong enough.
The is my first BB, and this dust issue is very disappointing.
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Talking BlackBerry Encyclopedia
Posts: 351
Join Date: Dec 2006
Model: 9000
Carrier: optus
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09-15-2007, 07:17 AM
well my crude tape on the right hand side of the lens down to the side of the rubber seems to have stopped the dust entering the screen on my 8310, two weeks in and going strong.
having said that, its been taped the day i got it out of the box, im not really sure if its dustproof from factory, but it seems identical to my 8300 and im not risking it this time.
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No longer Registered.
Posts: 3,764
Join Date: Jan 2005
Location: Jacksonville, FLorida
Model: 9000!
PIN: NOT!
Carrier: AT&T
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09-15-2007, 08:18 AM
Quote:
Originally Posted by b00st3d
i must have gotten lucky...i got my curve when it first came out and i have no dust at all...of course it is in the bb leather pouch when not in use and i never put it in my pocket.
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I used the leather holster on all four of mine that had dust.
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Talking BlackBerry Encyclopedia
Posts: 428
Join Date: Jul 2007
Model: 8300
PIN: N/A
Carrier: T-Mobile 2001-2007, AT&T 8/26/07 ->
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09-20-2007, 10:29 PM
Guys, I thought you all were a bit on the crazy side, but i turns out I got the damn dust myself.. 1 week after getting my curve, some damn little dusts or particles went into the huge gap between the rollerball housing and screen, I wanted use a needle to fish them out, then decided not to..
But just today as I was waiting for the train, the sun was shining directly on my Curve, and guess what. I GOT A STAR FIELD Thank God it is not as bad as what's posted above, but the dust is there. And it looks like it is two layers of dust in addition to what I have on top of the screen. So when I look at an angle, I can see the top of the screen, somewhere between plastic and bottom layer, and another one between bottom layer and LCD.. How the heck did the dust get there..
Those who say that they don't have dust, please shine a powerful flashlight or something directly at your Curve and move it at an angle, you will be blown to see the starfield! It is star wars there, look closely, you may catch a glimps of your own deathstar..
How about If I swap this with 8800 or 8820? Do they attract same amount of dust!? I hate the fact that BB went cheap like this.
Check My Topic Here
Mine: 8100 with T-Mo -> 8300 with AT&T
Wife's: 8120 with T-Mo -> 8900 with T-Mo
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Knows Where the Search Button Is
Posts: 23
Join Date: Aug 2007
Location: Jacksonville, FL
Model: 8820
PIN: 241F202B
Carrier: AT&T
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09-21-2007, 12:41 AM
You have a shitty built curve unfortunately. The ones that have the "crick" on the right side have a bad dust problem...that's why when i sell a curve (i work for AT&T authorized dealer) i press the sides to make sure it doesn't do it and if it does...the box goes back to our supplier. Just a customer service, moral thing on my part.
I would do a warranty exchange or some type of exchange and keep doing it until you get one that doesn't do the click on the right.
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Thumbs Must Hurt
Posts: 73
Join Date: Jun 2007
Location: NJ
Model: 8310
PIN: N/A
Carrier: ATT (Crimson)
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09-21-2007, 12:53 AM
Quote:
Originally Posted by duckworth
Here is a picture of how bad must dust is now. I think I am at the point that I will have to take it apart and clean it out, as my case opening tools just arrived. I can't see going through the trouble of exchanging it at this point, as I have a feeling that will be a major headache.
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Can you point me to where you bought the tools from.
thanx in advance.
"A Video Game Junkie At His Finest"
[650+ games and 26 systems]
Been Gaming for 28 years
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No longer Registered.
Posts: 3,764
Join Date: Jan 2005
Location: Jacksonville, FLorida
Model: 9000!
PIN: NOT!
Carrier: AT&T
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09-21-2007, 06:27 AM
Quote:
Originally Posted by cnlevo
You have a shitty built curve unfortunately. The ones that have the "crick" on the right side have a bad dust problem...that's why when i sell a curve (i work for AT&T authorized dealer) i press the sides to make sure it doesn't do it and if it does...the box goes back to our supplier. Just a customer service, moral thing on my part.
I would do a warranty exchange or some type of exchange and keep doing it until you get one that doesn't do the click on the right.
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Uhhh, I did that and made sure my last Curve had ZERO movement on the right side where it meets the screen. Thought I was safe but in less than a week the screen had dust in it. Four Curves, all with dust, sorry but that tells me alot.
Those who say they do not have dust are either fibbing to themselves or need to check their eyesight. I have three friends with Curves and ALL have dust behind the screen!
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