BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-15-2007, 05:26 PM   #1 (permalink)
New Member
 
Join Date: Jun 2007
Model: 8300
PIN: N/A
Carrier: Rogers
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default 8300 install issues

Please Login to Remove!

hi, when i try and re install the software on my computer, (including core, I tried to open source it, didn't work) ANyways, when it comes to the reconnection stage of the software install it says it cannot reconnect.
This is a recurring issue, any suggestions.
Offline  
Old 06-15-2007, 05:29 PM   #2 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,911
Post Thanks: 59
Thanked 241 Times in 180 Posts
Default

Reinstalling Desktop Manager on your computer?
Offline  
Old 06-15-2007, 05:31 PM   #3 (permalink)
BlackBerry Extraordinaire
 
Perfect Storm's Avatar
 
Join Date: Dec 2006
Location: Ottawa
Model: 8900
OS: 4.6.1.114
Carrier: Rogers
Posts: 2,467
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Okay I THINK you're talking about installing the handeheld software on the device...youre message is somewhat confusing though.

It could be that you have a usb issue. Are you connecting the device to a usb hub? Can you go straight from one failed attempt into another, or do you have to reboot the PC between install attempts?
__________________
www.petermac.ca - Photo wallpapers only in BlackBerry Internet Browser
www.BBeXtras.com - Photo wallpapers sent to your BlackBerry
BlackBerry Themes
Offline  
Old 06-16-2007, 06:39 AM   #4 (permalink)
New Member
 
Join Date: Jun 2007
Model: 8300
PIN: N/A
Carrier: Rogers
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

sorry i wasnt very clear. but yeah oyu got it. while im trying to reinstall the software onto my handheld. i keep getting a failed to reconnect error during this prossess. now my bb is blank because it erases everything first, kinda not sure what to do. maybe it is my cable ill try a new one.
Offline  
Old 06-16-2007, 06:49 AM   #5 (permalink)
New Member
 
Join Date: Jun 2007
Model: 8300
PIN: N/A
Carrier: Rogers
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

"Unable to reconnect to the device during a multi-stage load operation."

thsts the error i get
Offline  
Old 06-16-2007, 10:30 AM   #6 (permalink)
BlackBerryFAQ.com Moderator
 
Join Date: Oct 2006
Location: Washington DC
Model: 9900
OS: 7.X
PIN: ask Nicely.
Carrier: AT&T/tmobile
Posts: 666
Post Thanks: 5
Thanked 1 Time in 1 Post
Default

Have you already installed the software to your desktop first(with/out the bb being plugged in?) I had to download the exe run the exe which then installed the os data onto my computer. Then I plugged in the bb and ran desktop manager and it detected the update. The second time when I installed the newest Roger OS it didn't pop up a update - so I went to the screen to add/delete programs and kept hitting next and then it did it.
__________________
Q10! <- Love the 9000!! It's everything I wanted (minus enough ON BOARD memory)!!
<-9700 ---! more memory! small screen&keypad :( ->
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.