BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 06-18-2007, 11:57 AM   #1 (permalink) Moderator
Join Date: Oct 2006
Location: Washington DC
Model: 9900
OS: 7.X
PIN: ask Nicely.
Carrier: AT&T/tmobile
Posts: 666
Post Thanks: 5
Thanked 1 Time in 1 Post
Default Message Reconsilation optionsgone&miss email ? bug in new rogers os or defective unit

Please Login to Remove!

So I exchange my first blackberry. And the new one looks solid(made in mexico)
but I'm getting this strange error. Whenever I try to delete messages from the handheld I no longer get the option to delete from handheld & mailbox or just handheld or cancel.

All I get now is delete item: yes or no. I did upgrade two days ago to the rogers os version. Any suggestions as to how to rectify this problem? I also seem to have lost aleast one email from my gmail account(saw it on the berry doesn't even show in my mail box and yet I never deleted it and I backed everything up before I upgraded the os as well. I'm on att using BIS. Has anyone else had a similar problem?
Is this the device(defective)? or something else(hoping!)
Q10! <- Love the 9000!! It's everything I wanted (minus enough ON BOARD memory)!!
<-9700 ---! more memory! small screen&keypad :( ->
Old 06-18-2007, 12:34 PM   #2 (permalink)
Thumbs Must Hurt
Join Date: Jan 2007
Location: New York, NY
Model: 9000
Carrier: at&t
Posts: 75
Post Thanks: 0
Thanked 0 Times in 0 Posts

I have the at&t curve and just updated to the Rogers OS. I am prompted to where I want the messages deleted from.

Try this: Go to messages -> Options -> Email Reconciliation
It should say (if you want it to, that is) Delete On: Prompt

If you have it set for Mailbox or Handheld only, it will delete it from that location only, thus giving you the delete/cancel when you try to delete it.

I think that should work if I understand your question correctly.
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

HP HEWLETT PACKARD E1401B HIGH POWER MAINFRAME 13 SLOTS (#1121) pictureSummation Fluke Sigma Systems 1110E Mainframe
Summation Fluke Sigma Systems 1110E Mainframe  pictureWegener Communications Mainframe - 19" Rackmount 3U - Satcom/RF (1601-54 REV A)
Wegener Communications Mainframe - 19Tektronix Oscilloscope Mainframe -AS IS 7603
Tektronix Oscilloscope Mainframe -AS IS 7603 pictureTektronix TM 5006 6 Slot Power Mainframe TM5006
Tektronix TM 5006 6 Slot Power Mainframe TM5006 picture

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.