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Old 06-19-2007, 11:56 AM   #1 (permalink)
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Hello everyone. I'm a recent Treo convert. I've been with Palm since my PDQ in 1999.

I'm using an ATT unlocked 8300 on Rogers BC. Subscribed to Rogers BC etc..

The issue is that the emails are being pushed to my device but are not sync'ing. When I download the emails on my PC they should automatically dissapear from the Curve but they just don't. I've spent 2 hours on the horn with Rogers Blackberry tech support to no avail. All the options are properly set on both sides as far as we can tell.

We're using our standard hosted pop mail. My business partner in Phoenix is using a Blackberry on Verizon and his polls his email account properly (so I don't think it's our sever - we are both using the same email server just different email names of course).

Any tips or help?

Thanks,

Newbie Josh
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Old 06-19-2007, 01:23 PM   #2 (permalink)
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Josh, if you are BIS, this "sync" will not happen--not possible on BIS.

You will need BES for that to occur.

Your only reconcile on BIS will be of deleting messages OFF your email server once deleted from your BB (as long as you have the settings on the BB correct).
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Old 06-19-2007, 01:25 PM   #3 (permalink)
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So I'd have to change my setup with Rogers (currently I go to Rogers.com ) ?
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Old 06-19-2007, 01:32 PM   #4 (permalink)
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And get an exchange server, etc.

If you want your setup to be EXACT as your business partner in Phoenix, you need to find out exactly what and how his is setup.
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