I really hope someone has some more suggestions. Before I get flamed I have searched this site, crackberry forums, google, and the RIM site for any answers and have not found any suggestions besides here.
I am having the same exact problem as above. I have not installed ANY additional apps, and have had the phone for 6 days. The camera worked for first 2 days until I tried it couple of days ago and got this message.
Phone is for personal use (for now) and is not on BES. Problem:
I try to start the camera either through button on the side or through main menu and the app starts, sits for about 3 seconds and a popup says "Could not start the camera. Close other applications and try opening the camera again."
I have tried everything I can think of and have listed it below. Attempts to Resolve
- The lowest I can close out applications to is 6 (Phone, PTT, Home Screen, Browser, Blackberry Messenger, and Messages) I have file free or memory available of about 21mb or 21050347 bytes. So I am not sure how much more I can get out of it. RESULT: SAME
- I have pulled the battery and let it sit for 30 minutes and reinserted. RESULT: SAME
- I tried reloading the OS via the application loader however it says "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator." I have looked for information on performing a hard reset but only see that it says pull the battery.
I feel a bit stupid as its probably something I have not thought of. So any suggestions would be very much appreciated.