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Old 07-12-2007, 10:26 AM   #1 (permalink)
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I'm an IT guy who's really savvy ...but I cannot figure out how to get my .mp3's onto my phone - and I want to use some of them as ringtones. I'm sure this can be done, but I can't figure it out! Do you have to have an SD card?
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Old 07-12-2007, 10:29 AM   #2 (permalink)
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I'm an IT guy who's really savvy ...but I cannot figure out how to get my .mp3's onto my phone - and I want to use some of them as ringtones. I'm sure this can be done, but I can't figure it out! Do you have to have an SD card?
You need to have the desktop manager on your PC installed. Afterwards, you could drag and drop music files onto the berry from the Media Manager. And yes, you can use them as ringtones as well.

An SD card does help if you plan on having a lot of media transferred to the device. Hope that helps.
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Old 07-12-2007, 10:31 AM   #3 (permalink)
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Hey thanks for the quick reply!

I did install the Desktop Manager - and I did Custom -> Full Install ...and I don't see "Media Manager" anywhere.
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Old 07-12-2007, 10:33 AM   #4 (permalink)
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Hey thanks for the quick reply!

I did install the Desktop Manager - and I did Custom -> Full Install ...and I don't see "Media Manager" anywhere.

Yours probably didn't have the Media Manager Icon folder I'm assuming. In which case, I would d/l the latest desktop manager and give that a shot first. Others here report not having the Media Manager option either, and this has worked for them in most cases.
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Old 07-12-2007, 10:33 AM   #5 (permalink)
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What version of Desktop Manager did you install?
You need at least DM 4.2 SP1.

DM 4.2 SP2 has Roxio Media Manager included with it.
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Old 07-12-2007, 10:34 AM   #6 (permalink)
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I just installed from the disc it came with. I need the BES support ...does the 4.2 SP2 have that? (I'm sure it does ...I will probably have downloaded, installed it by the time I check for a reply ...lol)
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Old 07-12-2007, 10:35 AM   #7 (permalink)
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Yes, all versions of DM have BES support if you install it using the BES option during the setup.
The CD that came with your 8300 should definitely have Media Manager as part of Blackberry Desktop Manager.

Since you're on a BES, your BES admin may have disabled Media Manager via IT policy... which could be why you don't see it.
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Old 07-12-2007, 10:36 AM   #8 (permalink)
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Quote:
Originally Posted by Norseman View Post
Hey thanks for the quick reply!

I did install the Desktop Manager - and I did Custom -> Full Install ...and I don't see "Media Manager" anywhere.
what device and software have you got?
sounds like you have the old desktop software?

use this link:
BlackBerry - BlackBerry Desktop Software | Applications to Synchronize Your BlackBerry and Desktop Data



"sup with the whack playstation sup"
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Old 07-12-2007, 10:40 AM   #9 (permalink)
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I'm downloading the SP2 and installing it. I think the version that came with the device is just 4.2.2.12 - doesn't say anything about SP2
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Old 07-12-2007, 10:42 AM   #10 (permalink)
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I'm downloading the SP2 and installing it. I think the version that came with the device is just 4.2.2.12 - doesn't say anything about SP2

Yes, you have the right version.
Please see what I wrote above about your BES and IT policy.
Your BES Admin probably disabled Media Manager which is why you can't see it.
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Old 07-12-2007, 10:44 AM   #11 (permalink)
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Well I work in IT ...I just sent a text msg to one of our Exchange Admins ...let's see what he says.
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Old 07-12-2007, 10:46 AM   #12 (permalink)
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I have to admit, I don't understand how Media Manager could be blocked if it's a local install other than using a Group Policy push. If that's the case, can't I just run Group Policy Editor or hack my registry to run Media Manager?
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Old 07-12-2007, 10:54 AM   #13 (permalink)
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No, you can't hack it. I'm not referring to a Windows Group Policy.
I'm talking about a BES IT Policy. They're very different things.

IT policies on the BES not only dictate the Blackberry Device's capabilities, but they also dictate the Desktop Manager's capabilities.
If your BES admin doesn't want you using Media Manager... then they can simply flip a switch and disable that feature.

No amount of registry hacking is going to help you here. It's not a Windows Policy that controls this... it's a BES IT Policy.
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Old 07-12-2007, 11:02 AM   #14 (permalink)
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Well unfortunately you were right! And ...my friend just informed me that we can't use the Micro SD slot either! I'm going to talk to some of my other friends here in IT about this. That's rediculous - I MUST beat them at this! (that's my IT Dork side coming out. I can't let them win.)
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Old 07-12-2007, 11:05 AM   #15 (permalink)
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Have fun trying to beat it.
Just keep in mind... the US Department of Defense as well as many other government agencies use BlackBerry because of the ultra-tight security.
If you can crack it, you'll have accomplished something that most people couldn't even dream of doing.

My suggestion is to buy a nice case of single malt scotch for your BES administrator and get him drunk enough to push a new (less restrictive) IT policy to your device. ;)
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Old 07-12-2007, 11:33 AM   #16 (permalink)
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We're getting some of the execs to petition this as we speak ; )
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Old 07-12-2007, 12:09 PM   #17 (permalink)
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Quote:
Originally Posted by Norseman View Post
I have to admit, I don't understand how Media Manager could be blocked if it's a local install other than using a Group Policy push. If that's the case, can't I just run Group Policy Editor or hack my registry to run Media Manager?
This is typical of how Blackberry under BES works. The BES admin. chooses what YOU are allowed or not allowed to do. You say you do not understand how media manager could be blocked. The IT manager likely blocked it from ever installing it in the first place.

BES tools for Blaclkberry are VERY powerful and will not be defeated without permission. This is the purpose of Blackberry
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Old 07-12-2007, 12:11 PM   #18 (permalink)
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Quote:
Originally Posted by Norseman View Post
Well unfortunately you were right! And ...my friend just informed me that we can't use the Micro SD slot either! I'm going to talk to some of my other friends here in IT about this. That's rediculous - I MUST beat them at this! (that's my IT Dork side coming out. I can't let them win.)
Dork or not, if you could defeat this, Blackberry would not be where it is today! So many think they can just go into the OS and make it do as they wish.

NOT!
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Old 07-12-2007, 12:16 PM   #19 (permalink)
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Ok well now all our theories have just been blown out of the water for 2 reasons. ...I've been causing a stir about this in the IT community in my company and what we've found out is that:
#1 My has not and is still not connecting to our BES!
#2 The policy has not actually been enforced ...it's just something the Admins are considering.
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Old 07-12-2007, 12:22 PM   #20 (permalink)
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Can you do two things for us?

1) On your Blackberry... go into Options > Security Options > General Settings
Scroll down and let us know if you see IT Policy Name: with something written next to it.

2) Open Blackberry Desktop Manager on your PC.
Choose Help > About and then let us know if you see Policy Set: <some name> in the middle of the About window.
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