BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 07-16-2007, 05:42 AM   #1 (permalink)
Thumbs Must Hurt
jscottcj's Avatar
Join Date: Nov 2006
Location: Washington DC metro
Model: BOLD
Carrier: AT&T
Posts: 93
Post Thanks: 0
Thanked 0 Times in 0 Posts
Question Profiles Backup Error

Please Login to Remove!

Need some help gang -

After recently upgraded to the Optus OS, I'm getting an error when trying to backup my Curve... the error occurs at the Profiles segment of the backup - it goes thru fine until then and "the data was not recognized" error box pops up and terminates the backup cycle...

I already have tried to restore from a previous back up but the profile database does not open up an option (arrow) to move it over - it's greyed out ... and I can't just clear it the profile either, because it is greyed out on the right -(device side of backup/restore window

any help is appreciated.
Old 07-18-2007, 09:54 PM   #2 (permalink)
Talking BlackBerry Encyclopedia
Michbb's Avatar
Join Date: Nov 2005
Location: MN
Model: 8100
PIN: 23FAA477
Carrier: Tmo
Posts: 318
Post Thanks: 0
Thanked 0 Times in 0 Posts

Click Here for the answer

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.