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Old 07-17-2007, 01:44 PM   #1 (permalink)
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Got my Curve today from ATT Premier. Not happy. The side button for the camera is so weak that i have to use my fingernail to push it in far enough to activate it. The volume keys are only slightly better. I can't believe RIM would put out a product like this. I may stay with the 8800, which is built like a rock (even if it squeaks). What should I do?
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Old 07-17-2007, 01:50 PM   #2 (permalink)
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Exchange it for a new curve, if you think yours has issues.

I have zero issues with the buttons or anything else for that matter
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Old 07-17-2007, 01:51 PM   #3 (permalink)
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Take the Curve back to AT&T and have the device replaced.
What you're describing about the buttons is not typical. Sounds like you've just got a bad unit. Unlucky, but it happens.
AT&T will rectify the issue for you.
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Old 07-17-2007, 01:51 PM   #4 (permalink)
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Yeah

CURVE>8800
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Old 07-17-2007, 01:59 PM   #5 (permalink)
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OK. So I just called ATT and they are gonna swap it out. I hope the next one is better! I'm still shocked I needed to use my fingernail to get the camera button in.
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Old 07-17-2007, 02:25 PM   #6 (permalink)
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That button does sit a little further down than the rest of them.
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Old 07-17-2007, 02:49 PM   #7 (permalink)
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Quote:
Originally Posted by miker17 View Post
OK. So I just called ATT and they are gonna swap it out. I hope the next one is better! I'm still shocked I needed to use my fingernail to get the camera button in.
Listen! As several memebrs of this forum have stated, this is NOT typical of a RIM product. Check around here and you will find few product defects. If you try hard enough and look closely you will find a squeek here and there but yours is NOT typical.

If your replacement is the same, someone hates you for sure!

Last edited by greggebhardt : 07-17-2007 at 02:50 PM.
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Old 07-17-2007, 03:58 PM   #8 (permalink)
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When you get the replacement, try it out as soon as you get it so you don't hav e to keep goin back and fourth
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Old 07-17-2007, 10:58 PM   #9 (permalink)
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Sorry you have to strain your finger so much on a button to make the camera work. Pushing a button is so hard. Send it back.
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