O.K. I installed the patch and it solved the problem. Details can be found here: BlackBerry
. Once you follow the instructions and download the patch with your BB, wait a few minutes, it will prompt you to reset. Select YES and it will reset your BB. Mine took about 5 minutes to complete the reset, with the hourglass showing on the screen the whole time, sometimes spinning, sometimes just sitting there. Once the reset had completed, I tested it and it responded exactly as expected.