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Old 07-20-2007, 09:19 AM   #1 (permalink)
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So I went out last night with some friends, and I wake up this morning and notice that my screen is cracked. It looks like someone smashed it with a screwdriver. The cracks all start from the same place and go out in various directions. These cracks make my trackball loose. I have no idea how this happened as I used my phone at different times last night and it was fine.

Obviously it took some force to break (and didn't just happen) but it must have occured when I had the phone in my pocket and didn't use it for the rest of the night. Has anyone else experienced a cracked screen? What can I do?
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Old 07-20-2007, 09:24 AM   #2 (permalink)
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I know there are different sites around that offer replacement parts that you can install. Or you can see if it is still under warranty where a replacement can be sent to you.
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Old 07-20-2007, 09:32 AM   #3 (permalink)
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I don't think warranty covers that type of physical damage just like it doesn't cover water damage, only manufacturing defects. Insurance should cover it, though.

In the future, get a holster or protective case!
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Old 07-20-2007, 09:49 AM   #4 (permalink)
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Lesson learned on the protective case thing.

I also probably figure the warranty won't cover something like this. I guess I was hoping for responses from people who've had broken screens before and knew the process to go through. I hope I can just get a fix rather than buying an entirely new phone.

Thanks all!
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Old 07-20-2007, 10:31 PM   #5 (permalink)
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Quote:
Originally Posted by astarck View Post
Lesson learned on the protective case thing.

I also probably figure the warranty won't cover something like this. I guess I was hoping for responses from people who've had broken screens before and knew the process to go through. I hope I can just get a fix rather than buying an entirely new phone.

Thanks all!
see here 8300 - Sony, NEC, SonyEricsson, BlackBerry, BenQ-Siemens, Motorola, Dopod/O2, Panasonic
for the shell and screen replacement..

there is also a new video out to show how to replace the screen part..

Sam
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Old 07-21-2007, 12:15 PM   #6 (permalink)
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Quote:
Originally Posted by sdetweil View Post
see here 8300 - Sony, NEC, SonyEricsson, BlackBerry, BenQ-Siemens, Motorola, Dopod/O2, Panasonic
for the shell and screen replacement..

there is also a new video out to show how to replace the screen part..

Sam
Wow! This could be just what I need. My only worry would be damaging my phone further.

FYI, AT&T can only replace the entire phone for $350 and RIM charges $190 for repairs...and no loaner phone with a 2-week turnaround time.
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Old 07-21-2007, 12:24 PM   #7 (permalink)
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Also, link to the video?

Has anyone gone this route?

EDIT - This looks like it. YouTube - Blackberry Curve 8300 Screen Removal & Take Apart

Wow, it looks complicated.

Last edited by astarck : 07-21-2007 at 12:29 PM.
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Old 07-21-2007, 05:52 PM   #8 (permalink)
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Quote:
Originally Posted by astarck View Post
Also, link to the video?

Has anyone gone this route?

EDIT - This looks like it. YouTube - Blackberry Curve 8300 Screen Removal & Take Apart

Wow, it looks complicated.

but to replace the screen (front cover), its 4 screws, and separating the face from the side..

Should be a 5 minute job.. (wait, don't listen to me.. I replaced the shell on my 8700c before I sold it and didn't see the stupid little, tiny, miniscule microphone jammed into the case.. so I had to pay the buyer to get the phone fixed.. doah!)..

Sam
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