BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 08-10-2007, 07:19 PM   #1 (permalink)
New Member
Join Date: Jul 2007
Model: 8300
Carrier: AT&T
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Deleting Messages on its own

Please Login to Remove!

i recently purchased a curve and about every week it happens to clear out my text message inbox and some of my emails. for the last few days messages get deleted as soon as the backlight turns off. anyone know what is going on?
Old 08-10-2007, 09:19 PM   #2 (permalink)
BlackBerry God
penguin3107's Avatar
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Post Thanks: 1
Thanked 237 Times in 219 Posts

Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8300/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

Check your avaialable device memory on the handheld.
You're probably running low which causes call logs and old messages to automatically purge.
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
Old 11-23-2007, 10:10 AM   #3 (permalink)
New Member
Join Date: Oct 2007
Location: Arlington, Virginia
Model: 8310
Carrier: AT&T
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Solution from RIM

This issue is memory. I had the same problem after I installed a large application. No more problmes since I cleared my browser cache and removed some applications I wasn't using. Here's a link from RIM

BlackBerry Search Results
Old 11-23-2007, 12:14 PM   #4 (permalink)
BBF Moderator
John Clark's Avatar
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,697
Post Thanks: 4
Thanked 107 Times in 75 Posts

And here is some info from your friends here at BBF:

Why is my BlackBerry losing its call logs or message logs? - BlackBerryFAQ

How do I free up memory on my device? - BlackBerryFAQ
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.