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Old 08-13-2007, 12:56 AM   #1 (permalink)
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Default Email problems on blackberry

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Hi everyone,

I've got this prob with a co blackberry which my boss uses to check his emails while he is away on a trip.

Everytime he travels, he stops receiving emails.. and our service provider vodafone has to keep resetting his profile.. and we have to keep rebooting the server all the time which is very annoying. On both ends, ie ours and vodafone it says pending data packets 0 all the time.. both when he is receiving emails and when he is not. There are other users on the server too and none of them have this prob.. they don't connect to the same mail server though.

Sometimes it gets so bad that when we fix the emails prob.. he cant receive or make any calls ..

Has anyone encountered such a problem? Any suggestions on what to try?

Thanks
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