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Old 08-14-2007, 11:54 AM   #1 (permalink)
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Default Help! Inbox not downloading over OWA...

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Have a client who is using BIS to connect to OWA for an email account.

Everything works fine, except that none of his older inbox messages are downloading.

Is there a setting I need to change for this to happen?
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Old 08-14-2007, 11:55 AM   #2 (permalink)
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Only email messages received after the setup of BIS will be delivered to the BlackBerry.
Anything "older" or prior to the BIS setup will not be sent.
You'd have to manually send those messages to yourself in order to get them to the device.
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Old 08-15-2007, 08:47 AM   #3 (permalink)
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No, what you are seeing is behavior by design.
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