BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-15-2007, 10:12 AM   #1 (permalink)
New Member
 
Join Date: Aug 2007
Model: Curve
PIN: N/A
Carrier: o2
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Red face SMS&E-mail alerts but cannot open/not showing

Please Login to Remove!

I am getting alerts to say i have new e-mail or SMS and the icon is there to say i have yet when i access the inboxes they are not there!! Any ideas?

Also i have copied all of my sim contacts into the blackberry address book and i am having the same problems there, the contacts are not there?! i can only access names/numbers through accessing the sim address book?

I havent had the phone long but i have never had access to my contacts through the Blackberry address book. i have however never had any problems with SMS/E-mail??!!

Please help!!
Offline  
Old 08-15-2007, 10:32 AM   #2 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

Sarah, welcome to the Forum.

First, pull the battery (while the BB is powered on) and reboot the device. This could fix both problems.

When in your Message folder, press "U" to go to the oldest UNREAD message. Perhaps this can help you find them.

As far as the AddressBook, make sure you have no filters set: AddressBook > Filters > make sure there is NO boxes checked there for either business or personal.

Last edited by JSanders : 08-15-2007 at 10:33 AM.
Offline  
Old 08-15-2007, 12:29 PM   #3 (permalink)
New Member
 
Join Date: Aug 2007
Model: Curve
PIN: N/A
Carrier: o2
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Smile

Thankyou so much for that, both problems are now fixed!

It has been driving me mad all day though!

I do have one other query not sure whether it is to do with my computer or the Blackberry. Despite the time on both being set correctly and exactly the same the times on my e-mails & SMS, when they were received on both are completely different. For example an SMS i received at around 9AM today says it was received at 1.30AM?
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.