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Old 08-16-2007, 12:54 AM   #1 (permalink)
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for some reason every time i send an email through my computer it sends me the message as a sent message onto my blackberry too

whats the deal and how do i stop that?
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Old 08-27-2007, 04:44 PM   #2 (permalink)
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I am no expert, but if you want sent messages from your computer not to appear on your BB device at all, then you need to do this by changing the settings on your Desktop Manager Software (I think you do this as follows: Open/Run DM program, click on email settings, select "advanced" tab and then select only your inbox as the folder to be forwarded)

BUT, I suspect that your real annoyance/issue is that you are seeing sent messages among the emails that appear on your BB email (as if they were messages you were receiving -- ie, your "inbox" contains messages from others as well as your own). To fix this, do the following:

Open your email on the BB

Click the menu key (left of trackball)

scroll down and select "options"

Select "General Options"

Scroll down and change the entry under "Hide Sent Messages" from No to Yes.

Good luck.
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Old 08-27-2007, 04:56 PM   #3 (permalink)
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If you have Gmail, try this FAQ: HOW-TO: Prevent G-mail "Sent Items" from being sent to your handheld.

OR

HOW-TO: Prevent G-mail "Sent Items" from being sent to your handheld.
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Old 08-28-2007, 12:48 AM   #4 (permalink)
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Yeah, either if you are on a BES or using gmail, that is the most likely time you were to see that happen. Let us know what service/account that is happening to you on, as the previous posters just summed it up as to why that may happen and how to solve it.

If it were in fact a gmail account, setup a filter that blocks incoming mail from your own email address.

GMAIL doesn't separate mail by folders. The sent items and inbox are just filtered on the website, but they are actually one folder. When a message is sent, a copy of it is saved using the sent filter, placed in the inbox. When the BIS checks new mail, it believes it is a new message as it has a high message UID.

A filter as mentioned above will block that.
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Old 08-28-2007, 02:03 PM   #5 (permalink)
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thanks so much everyone, i used the filter and its working perfectly
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Old 08-29-2007, 11:51 AM   #6 (permalink)
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We just updated our BES software and some users are receiving the sent mail on their hand in the Inbox as a sort of notification. Does anyone know how to turn off this new feature?
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