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Old 08-16-2007, 08:41 AM   #1 (permalink)
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Default Need some help with email...

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I am having an issue with my curve, it used to sync my email accounts fine, like if I deleted an email from my desktop, it would be removed from the BB but now it is still there and I have to go through and delete everything one by one.

Any ideas on why it is doing this?
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Old 08-16-2007, 08:46 AM   #2 (permalink)
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Check your reconciliation settings on the handheld.

Messages > Options > Email Reconciliation > Wireless Reconcile = ?
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Old 08-16-2007, 10:03 AM   #3 (permalink)
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I checked that and and it is set to:

Delete On: Mailbox & Handheld
Wireless Reconcile: On
On Conflict: Mailbox Wins.
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Old 08-16-2007, 10:11 AM   #4 (permalink)
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ipac, are you on BES (BlackBerry Enterprise Service)? Unless you are, a normal BIS (BlackBerry Internet Service) setup will not reconcile your deletes from the desktop to the BB. It will delete on your email server if deleted on the BB.

Neither way will it delete from your Outlook if deleted from your BB, not on BIS.

Good luck.
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Old 08-16-2007, 10:17 AM   #5 (permalink)
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Ok, I guess when I switched back from the iPhone, I did the normal BIS, so for it to reconcile I will need to switch to BES?
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Old 10-28-2007, 04:34 AM   #6 (permalink)
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Quote:
Originally Posted by JSanders View Post

Neither way will it delete from your Outlook if deleted from your BB, not on BIS.
What about if you sync the blackberry via USB - can it detect what you have deleted in your outlook & delete those mails off the blackberry. Also vica versa - ie. delete from outlook if deleted in blackberry.

Using BIS, curve 8310, outlook 2007.
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Old 10-28-2007, 08:08 AM   #7 (permalink)
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Quote:
Originally Posted by Pink Freud View Post
What about if you sync the blackberry via USB - can it detect what you have deleted in your outlook & delete those mails off the blackberry. Also vica versa - ie. delete from outlook if deleted in blackberry.

Using BIS, curve 8310, outlook 2007.
No, not with BIS.
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Old 11-03-2007, 08:30 PM   #8 (permalink)
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Pity - thanks for letting me know so i don't waste time trying.
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Old 11-05-2007, 05:08 PM   #9 (permalink)
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And evidently you can't run BES with Outlook. Is this correct?
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Old 11-05-2007, 05:11 PM   #10 (permalink)
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Default BES and Outlook

Can you use BES with Outlook?
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Old 11-05-2007, 05:17 PM   #11 (permalink)
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Yes, Outlook Exchange.
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