BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 08-17-2007, 02:44 PM   #1 (permalink)
New Member
Join Date: Mar 2007
Location: Calgary, Canada
Model: 8300
Carrier: FIDO
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Email sort question

Please Login to Remove!

I did a search first but could not find the solution. Anyone have this problem? Sometimes when I open up my messages for the home screen, it brings up the oldest messages on my screen and does not go straight to the top to show my newest messages that I want to preview. It happens sometimes but not all the time which sounds strange. I have to hit the T button several times to get to the top of my message list to read new messages. I've searched the options but could not find anything. Any help would be appreciated. Thanks!
Old 08-17-2007, 02:49 PM   #2 (permalink)
Retired BBF Moderator
Thatzmister2u's Avatar
Join Date: Feb 2007
Location: Nor Cal
Model: 9000
PIN: ups! ;)
Carrier: AT&T
Posts: 5,890
Post Thanks: 0
Thanked 0 Times in 0 Posts

If it's the same as the 8100.... The "1" key will take you to the most recent unread message and the "*" will take you to the oldest.
Unlocked | AT&T BES
*gasp* Un-protected... - Unlocks and Repairs
Old 08-17-2007, 03:52 PM   #3 (permalink)
CrackBerry Addict
Andi's Avatar
Join Date: May 2005
Location: Chicago
Model: 9700
Carrier: T-Mobile
Posts: 549
Post Thanks: 0
Thanked 4 Times in 4 Posts

or T for top and B for bottom U for unread....on a full keyboard
Old 08-18-2007, 08:32 AM   #4 (permalink)
CrackBerry Addict
Klotar's Avatar
Join Date: May 2007
Location: Winnipeg MB Canada
Model: 9700R
PIN: On Request
Carrier: Rogers Wireless
Posts: 902
Post Thanks: 0
Thanked 1 Time in 1 Post

Basically, while it sounds like a bug/issue, I tend more to think that it's a feature. What's happening, from what I can tell, is when you exit the messages list and come back in, it's taking you right back where you left off.

So if you got say, 20 new messages, and you read them all one by one and then escape out and got 10 new messages, your newest ones are 30 messages up from where you left off. When you go back into the messages list, the highlight bar is on the last message you were at when you left. So it feels as if it's listing old messages instead of new ones.

While I do see the point of users wanting to jump right to the newest messages that just came in, what if a user was only partially finished reading their 20 and had to exit out after only reading the 15th? Some might like to finish reading that set before starting on new ones. If the list defaulted to the newest set when you go to check your messages, they would see 10 new ones, 15 read ones and there would be a set of 5 unread ones farther down and it could be easily missed altogether after reading the first 10.

The next thought that occurs to a person is, "why not put all the unread messages at the top?" *and* open the listing view at the top also? That would be good for some too, but for others it'd make going back to find a certain message tougher, as the next time you go back in (after all the messages have been read), they wouldn't be in the order that you read them; especially if you didn't read all the new messages in a single session.

Probably having some sorting options would be the only way to make everyone happy. Some would probably prefer to jump to the newest unread messages, while others like to start out where they last left off.
Supervising Manager of the Department of Redundancy Department.
BlackBerry Certified Support Specialist

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.